Jerry Weng
Harrisburg,Pa
Summary
Friendly and reliable, I offer unmatched customer service and workplace focus. Equipped with strong problem-solving abilities and willingness to learn. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Cashier
Family Restaurant
06.2018 - Current
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Assisted customers with returns, refunds and resolving transaction issues.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Performed cash, card, and check transactions to complete customer purchases.
- Processed refunds and exchanges in accordance with company policy.
- Operated cash register to record transactions accurately and efficiently.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
High School Diploma -
Harrisburg High School - Sci-Tech Campus
Harrisburg, PA05-2024
Skills
- Drawer balancing
- Returns processing
- Product restocking
- Multitasking and organization
- POS systems utilizing Credit/Cash transaction/processing
- Purchase assistance
- Order taking
Languages
Chinese (Mandarin)
Limited Working
Timeline
Cashier
Family Restaurant
06.2018 - Current
High School Diploma -
Harrisburg High School - Sci-Tech Campus
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