Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Extensive experience with software development and infrastructure technologies. Served in various roles including project manager, infrastructure engineer, and software developer in a wide variety of projects ranging from small to over $100M budgets.
Overview
37
37
years of professional experience
Work History
Global Services Reservations Agent
United Airlines
2021.10 - Current
·Received 30+ Orchid letters from customers for delivering above and beyond expectations
Assisted in software testing for the flagship reservations software, Navigator. Provided dozens of technical reports of software bugs and suggestions for improvements.
Provided coaching to other agents to improve their effectiveness in technical and professional skills.
Principle
Texas Business Technologies DBA Anything Internet
2003.01 - 2021.06
·Designed websites and web-based business applications for over 200 clients. Contributions ranged from sales, proposal writing, and client management to project management, programming, and technical support.
Utilized a variety of popular platforms such as WordPress, Zen Cart, Linux, Apache, PHP, and MySQL.
Developed software, managed projects, and led teams on a wide variety of projects.
Consulted on client branding and marketing initiatives.
Managed remote technical staff of 30 engineers in Romania, India, and The Philippines.
Hosted a popular technology radio talk show on CNN 650 AM radio to promote business technology and marketing strategies.
Senior Infrastructure Engineer
Electronic Data Systems, EDS
1988.01 - 2002.12
Evaluated emerging technologies to determine potential benefits, risks, and impacts on current infrastructure environments.
Mentored junior engineers in best practices for deploying and managing complex IT infrastructures.
Business development for mid-range and mainframe infrastructure projects ranging from $1M to $150M total contract value.
Participated in system development life cycle from requirements analysis through system implementation.
Developed proposals for stakeholders outlining project scope and timeline.
Implemented and managed distributed network of over 60 mid-ranged HP-UX systems.
Developed and implemented multiple business systems for Continental Airlines.
Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
Education
High School Diploma -
Magnolia High School
Magnolia, TX
06.1981
Skills
Skilled in Microsoft Office Products
Skilled in MacOS, Windows, and Linux
Programmed in C for 12 years.
Programmed in PHP for 10 years.
Programmed in SQL for 10 years.
Programmed in JavaScript/TypeScript for 3 years.
Programmed in C# for 1 year.
Programmed in MongoDB for 1 year.
Programmed in HTML/CSS for 10 years.
Sales and Business Development for 15 years.
Internet Marketing/SEO for 10 years.
Linux Administration for 15 years.
Community Contributions
Extracurricular Activities: Mentored dozens of high school students in software development in languages including C, C#, Python, SQL, HTML, and TypeScript.
Sponsored two students through college to create new opportunities for them.
Created an internship program in India for ten software developers.
Volunteer to support the Houston Astros and the Houston Rodeo.
Developed dozens of small demo games for Android, iOS, and web platforms using Unity and Godot game engines.
Timeline
Global Services Reservations Agent
United Airlines
2021.10 - Current
Principle
Texas Business Technologies DBA Anything Internet
2003.01 - 2021.06
Senior Infrastructure Engineer
Electronic Data Systems, EDS
1988.01 - 2002.12
High School Diploma -
Magnolia High School
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