Jerry. M Pope
Tallapoosa,GA
Summary
Repair Technician with extensive experience at Kone Elevator, specializing in technical troubleshooting and equipment repair. Demonstrated ability to enhance operational efficiency through precise machine calibration and superior customer service. Strong commitment to safety compliance and delivering high-quality results across various environments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Repair Technician
Kone Elevator
05.2023 - Current
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Repaired and tested electronic circuit boards, wiring and components.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Disassembled machines and equipment to extract faulty components for repair.
- Employed various tools and diagnostic equipment to effectively complete repairs.
- Inspected and tested, repaired and refurbished products for proper operation.
- Tested parts and components to confirm adherence to manufacturer specifications.
- Followed detailed repair and maintenance procedures for consumer products.
- Focused on safety and efficiency while supporting personnel in skilled repairs.
- Maintained inventory of repair supplies and ordered parts.
- Executed repair and maintenance activities promptly, ensuring high quality standards were met.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Worked with diverse types of weather and ground conditions.
Repair Technician
Premier Elevator
04.2020 - 05.2023
- Inspected and tested, repaired and refurbished products for proper operation.
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Repaired and tested electronic circuit boards, wiring and components.
- Followed detailed repair and maintenance procedures for consumer products.
- Completed all repair and maintenance activities promptly and to high quality standards.
- Installed and programmed variety of consumer products.
- Dismantled machines and equipment to remove defective parts.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Maintained inventory of repair supplies and ordered parts.
- Tested parts and components to confirm adherence to manufacturer specifications.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Liaised with internal departments to optimize productivity and efficiency.
- Maintained and operated machines to ensure optimal performance., troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Service and Repair Technician
Macys Inc
03.2007 - 03.2020
- Maintained inventory of repair supplies and ordered parts.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Performed diagnostic procedures to identify root causes of customer issues, delivering accurate repair recommendations.
- Repaired and maintained wide range of small and large appliances successfully.
- Inspected and tested, repaired and refurbished products for proper operation.
- Followed detailed repair and maintenance procedures for consumer products.
- Dismantled machines and equipment to remove defective parts.
- Executed all repair and maintenance activities promptly, ensuring high quality standards were met.
- Installed and programmed variety of consumer products.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tested parts and components to confirm adherence to manufacturer specifications.
- Repaired and tested electronic circuit boards, wiring and components.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Prioritized safety and efficiency, enhancing support for personnel performing skilled repairs.
- Liaised with internal departments to optimize productivity and efficiency.
- Followed established procedures for inspecting belts, drives, and motors.
- Maintained machines in optimal condition through regular servicing., troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Worked with diverse types of weather and ground conditions.
- Tested systems, noting issues and completing preventive maintenance.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
Education
License Or Certification - Qualified Elevator Inspector
NAESA International
Clearwater, FL10-2019
Certificate of Technical Studies - Excel 2010 Introduction
Gwinnett Technical College
Lawrenceville, GA10-2012
High School Diploma -
Haralson County School
Tallapoosa, GA05-1988
Skills
- Service record management
- Service call coordination
- Machine calibration
- Technical troubleshooting
- Service documentation
- System testing
- Equipment repair
- Safety compliance
- Machine operation experience
- Safety management
- Customer service excellence
- Transportation safety protocols
- Maintenance documentation
- Mechanical expertise
- Equipment maintenance skills
- Electrical troubleshooting proficiency
Certification
- Licensed QEI qualified elevator inspector
- Licensed elevator mechanic in Georgia
- Licensed elevator mechanic in Alabama
- National elevator industry educational program training
Timeline
Repair Technician
Kone Elevator
05.2023 - Current
Repair Technician
Premier Elevator
04.2020 - 05.2023
Service and Repair Technician
Macys Inc
03.2007 - 03.2020
License Or Certification - Qualified Elevator Inspector
NAESA International
Certificate of Technical Studies - Excel 2010 Introduction
Gwinnett Technical College
High School Diploma -
Haralson County School