Jerry Zatarain Jr
Sales
Indio,Ca
Summary
Performance and goal oriented professional with a stellar track record of accomplishment in sales, client and guest relations, high end customer service, and performance arts. Experience in connecting with a plethora of clients and driving exceptional service and sales capabilities to maximize revenue. Proactive, well-organized, and headstrong to overcome any challenges and obstacles. Substantial product knowledge and ongoing education. Determination and skills to succeed and accomplish goals all while securing trust from valued clientele. I bring a well rounded skill set and a commitment to excellence in every route I undertake. With an overall 24 years of professional experience.
Overview
24
24
years of professional experience
Work History
Private Caregiver
Diana In-Home Care
Palm Desert, CA
12.2023 - 03.2024
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Improved patient outlook and daily living through compassionate care.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Followed care plan and directions to administer medications.
Sales Specialist
Bob's Discount Furniture
Palm Desert, CA
10.2022 - 11.2023
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Gave top-notch service to everyone in order to provide ample sales opportunities.
Home Renovation
GZ Renovations
Indio, CA
10.2021 - 09.2022
- Worked with clients to find appropriate material sources according to client budgets and specific project needs.
- Completed daily tasks to maintain strict timelines and finish projects before expected completion dates.
- Collaborated with various construction employees to complete projects.
- Managed completion of projects in progress simultaneously by frequently checking supply inventories and work orders.
- Resolved labor, design and tool issues during construction projects.
- Cultivated productive leadership team to drive improvements.
Private Caregiver
Diana In-Home Care
Indian Wells, CA
04.2020 - 05.2021
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Improved patient outlook and daily living through compassionate care.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Followed care plan and directions to administer medications.
Marketing Representative
Wyndham Destinations
Palm Springs, CA
06.2019 - 11.2019
- Engaged with all types of clientele using a variety of marketing tools and methods to engage the client and book them for a detailed timeshare presentation.
- Collected and analyzed consumer data, including demographics, preferences and purchasing trends.
- Forecasted and tracked marketing and sales trends.
- Worked as part of five person team to develop innovative branded marketing collateral for use by sales team.
- Managed client marketing strategies and product promotion campaigns.
- Attained or exceeded monthly and yearly sales targets for 2019
Outside Sales Representative
Canopy Energy
Los Angeles, CA
06.2018 - 12.2018
- Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
- Educated customers about product features and technical details to highlight benefits and correct misunderstandings.
- Calculated total costs for service delivery, including production, delivery and installation requirements.
- Developed dynamic sales presentations to build urgency with prospects.
- Collaborated with colleagues to exchange selling strategies and marketing information.
- Maintained excellent and open communication with company leadership to facilitate business development.
Actor
Various Media Networks
Los Angeles, CA
11.2007 - 12.2018
- I have been a member of the highly reputable "Screen Actors Guild" since 2006
- Acted in 12 critically-acclaimed Television productions over the last decade along with a variety of Independent Films and many National Commercials.
- Worked closely with directors, fellow performers and writers to identify and perfect optimal performance techniques.
- Applied expertise in body movements, gestures and different forms of speech to engage audience members in the suspension of disbelief.
- Rehearsed lines alone and with partners or teams to solidify top-notch delivery.
- Attended many auditions per week to obtain roles while honing craft via class's, workshops, and/or intensives.
Fine Dining Server
Katsuya SBE
LOS ANGELES, CA
11.2009 - 10.2017
- I assured that every client that would be under my assistance would experience a unique and one of a kind dining experience.
- Worked with high end clientele on a daily basis and provided exceptional service to VIP Parties all while delegating Chef, food runners and bussers to streamline operation.
- Created a lasting memory for guests with top of the line service, hospitality, knowledge of all items in house.
- Trained in wine and liquor service in order to provide full and positive experiences to guests.
- Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
Hotel Front Desk Clerk
Oceana Beach Club Hotel
Santa Monica
01.2008 - 06.2009
- Ensured that all guest requests were met promptly, courteously and efficiently.
- Provided information about the hotel's amenities, services and surrounding areas to guests.
- Answered phone calls and responded to inquiries from guests or other departments in a professional manner.
- Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests.
- Resolved customer complaints in a timely manner while following company policies and procedures.
- Collaborated with staff to meet incoming guest needs, smooth check-in processes and maximize satisfaction.
Fine Dining Server
Osteria Mozza
Los Angeles, CA
10.2006 - 11.2007
- Trained in wine and liquor service in order to provide full and positive experiences to guests.
- Matched wines with menu items and guest preferences.
- Provided guests with information about menu items, made suggestions and took orders.
- Maintained smooth and efficient flow of guests into and out of assigned sections.
Food Runner
Fleming's Steakhouse
La Jolla, CA
06.2004 - 01.2006
- Delivered entrees to tables and made sure each guest received the correct menu items.
- Completed final preparations of dishes and quickly delivered items to customers.
- Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
- Offered insight into menu items to answer customer questions.
Retail Sales Associate
Costco
Palm Desert, CA
06.2002 - 09.2002
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Bagged, wrapped and packaged purchases according to customer needs.
- Provided every customer with professional and polite support for sales and service needs.
- Helped customers by answering questions and locating merchandise.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Sales Representative
Cutco Vector
Indio, CA
12.2000 - 09.2001
- Developed professional sales presentations, seminars and exhibitions to creatively communicate product quality and market comparisons.
- Provided customers with recommendations to promote brand effectiveness and product benefits.
- Identified and approached potential customers by generating leads, setting appointments and conducting site visits.
- Followed up after sales to assess satisfaction and identify ongoing requirements.
- Improved profitability and pipeline with multiple marketing channels and sales strategies.
- Implemented professional sales presentations to creatively communicate product quality and market comparisons.
Life Guard
Rancho Las Palmas Resort And Spa
Ranch Mirage, CA
05.2000 - 08.2000
- Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
- Kept watch over swimmers to ensure fast response when distress situations arose.
- Identified emergency situations, including potential drownings and entered water immediately to preserve life.
- Optimized customer service by resolving issues quickly and with courteous demeanor.
Education
High School Diploma -
Indio High School
06.2001
Bachelor of Arts - Theatre- Performance Emphasis
San Diego State University
2006
Skills
- Hardworker
- Negotiations
- Client account management
- Inside and outside sales
- Product and service knowledge
- Prospecting and networking skills
- Client acquisition strategies
- Fluent in Spanish
- Sales closing
- Solar knowledge
- Timeshare knowledge
- Sales development
- Territory sales
- Marketing familiarity
- Microsoft Excel proficiency
- Strategy development
- Presentations
- SalesForce
- Excellent written and verbal communicator
- Innovative
- Dedicated team player
- Focused and driven
- Exceptional problem solver
- Sales expertise
- Retail sales customer service
- Compassionate client care
- Guest Relations
Timeline
Private Caregiver
Diana In-Home Care
12.2023 - 03.2024
Sales Specialist
Bob's Discount Furniture
10.2022 - 11.2023
Home Renovation
GZ Renovations
10.2021 - 09.2022
Private Caregiver
Diana In-Home Care
04.2020 - 05.2021
Marketing Representative
Wyndham Destinations
06.2019 - 11.2019
Outside Sales Representative
Canopy Energy
06.2018 - 12.2018
Fine Dining Server
Katsuya SBE
11.2009 - 10.2017
Hotel Front Desk Clerk
Oceana Beach Club Hotel
01.2008 - 06.2009
Actor
Various Media Networks
11.2007 - 12.2018
Fine Dining Server
Osteria Mozza
10.2006 - 11.2007
Food Runner
Fleming's Steakhouse
06.2004 - 01.2006
Retail Sales Associate
Costco
06.2002 - 09.2002
Sales Representative
Cutco Vector
12.2000 - 09.2001
Life Guard
Rancho Las Palmas Resort And Spa
05.2000 - 08.2000
High School Diploma -
Indio High School
Bachelor of Arts - Theatre- Performance Emphasis
San Diego State University
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