Jersey Stitt
Washington,UT
Summary
Dynamic and adaptable Waitress with a proven track record at St. Helens, excelling in customer service and maintaining high cleanliness standards. Demonstrated ability to enhance guest experiences, evidenced by numerous commendations for order accuracy and service prioritization. Quickly masters new technology, showcasing exceptional multitasking and communication abilities.
Overview
2025
2025
years of professional experience
Work History
Waitress/host
The Golden Sea
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Customer Service Provider
EL POLLO LOCO
- Collaborated with team members to optimize workflows and deliver exceptional customer support.
- Exceeded performance targets by effectively upselling products and services in line with customer needs.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Delivered prompt service to prioritize customer needs.
Waitress
Dennys
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
Waitress
St. Helens
10.2024 - Current
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- clear communication and collaboration
- Managed cash transactions accurately
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Processed orders and sent to kitchen employees for preparation.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Checked guests' identification before serving alcoholic beverages.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
Education
Starting next year
High School Diploma -
05.2021
Skills
- Customer Service
- multitasking
- Cleanliness
- Order Taking
- Safe Food Handling
- Hospitality service expertise
- Service prioritization
- Food Running
- Memory retention
- Order Accuracy
- Warm and Friendly
- Reliable and Responsible
- Attention to Detail
Accomplishments
- Student council
Timeline
Waitress - St. Helens
10.2024 - Current
Waitress/host - The Golden Sea
Customer Service Provider - EL POLLO LOCO
Waitress - Dennys
Utah Tech University - ,
Durango High School - High School Diploma ,
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