Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Jerson Lopez

Los Angeles,CA

Overview

11
11
years of professional experience

Work History

Supervisor of Operations

Jungle Boys
06.2019 - Current
  • Managed and motivated 60+ employees to be productive and engaged in work.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Set, enforced, and optimized internal policies to maintain steady workflow.
  • Kept high average of performance evaluations.

Front Desk /Sales Representative

LA Fitness
03.2016 - 06.2019
  • Developed strong rapport with customers and created positive impression of business.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Answered customer questions about products and services, and promoted key items.
  • Generated new leads through networking and attending industry events.

Sales Associate

Staples, The Office Supply Superstore
02.2013 - 03.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Solved customer challenges by offering relevant products and services.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Education

Associate of Arts - Graphic Design

Santa Monica College
Santa Monica, CA

Skills

  • Client Service
  • Customer Service
  • Lead Generation
  • Product and Service Knowledge
  • Staff Evaluation
  • Recruitment and Hiring
  • Facilities Inspection
  • Customer Needs Assessment

Additional Information

Missing the Banana OG dearly.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Supervisor of Operations

Jungle Boys
06.2019 - Current

Front Desk /Sales Representative

LA Fitness
03.2016 - 06.2019

Sales Associate

Staples, The Office Supply Superstore
02.2013 - 03.2016

Associate of Arts - Graphic Design

Santa Monica College

Similar Profiles

CREATE PROFILE
Jerson Lopez