Jersson Gomez
West Valley City,UT
Summary
Dynamic professional offering strong history of success in food service roles. Adept in carrying out tasks with focus on quality and adherence to company standards. Talented at producing satisfied customers.
Overview
5
5
years of professional experience
Work History
IR Agent
EDS Service Solutions
Salt Lake City, UT
12.2022 - Current
- Developed customer relationships and ensured satisfaction with services.
- Responded promptly to customer inquiries and complaints in a professional manner.
- Performed administrative tasks such as data entry and filing paperwork
- Utilized computer systems for tracking, information gathering and and or troubleshooting.
- Adhered strictly to company policies regarding confidentiality of client information.
- Developed and implemented strategies to ensure smooth flow of traffic.
- Verified customer driver's license, credit card information, and insurance coverage prior to renting vehicle.
- Performed pre-rental inspection of vehicles for cleanliness, damage and safety features.
- Documented daily mileage, gas and other data.
- Completed accident reports and delivered to supervisor.
- Inspected returning vehicles for damages or missing items and reconciled discrepancies accordingly.
Driver
EDS Service Solutions
Salt Lake City, UT
07.2022 - 12.2022
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
Produce Associate
Sam's Club
Salt Lake City, UT
10.2020 - 03.2022
- Rotated stock to maintain freshness.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
- Assessed floor displays to restock merchandise.
- Checked prices and located products for customers.
- Updated pricing and sales signs to promote merchandise.
- Followed instructions to properly arrange merchandise items.
- Maintained current and accurate inventory with cycle counts and audits.
- Loaded, unloaded, and moved heavy products using material loading equipment.
- Transported, loaded, unloaded and stacked materials.
- Checked delivered merchandise and order information to verify shipment accuracy.
Produce Clerk
Lee's Marketplace
North Salt Lake, UT
10.2020 - 06.2021
- Checked prices and located products for customers.
- Disposed of expired and overripe items to eliminate health risks.
- Assessed floor displays to restock merchandise.
- Loaded, unloaded and moved heavy products using material loading equipment.
- Rotated stock to maintain freshness.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
Fresh Cut Clerk
Lee's Marketplace
North Salt Lake, UT
10.2020 - 06.2021
- Added labels to products, rotated current stock and professionally arranged merchandise.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Completed maintenance such as sharpening or changing blades.
- Worked on feet for as many as 10 hours and moved materials weighing up to 50 pounds.
- Maintained clean and neat work areas to maximize productivity.
Sandwich Artist
Subway
Salt Lake City, UT
08.2019 - 03.2020
- Served as a friendly, hardworking, and punctual employee.
- Organized and prioritized work to complete assignments in a timely, efficient manner.
- Utilized multilingual speaking abilities.
- Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
- Completed efficient store opening and closing procedures each day.
- Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
- Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
- Organized food preparation stations and replenished supplies regularly.
- Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
- Maintained clean, well-organized and properly sanitized front counter area to greet customers.
- Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
- Trained sandwich artists to apply attention to detail and commitment to quality.
- Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Education
High School Diploma -
Taylorsville High School
Salt Lake City, UT04.2020
Skills
- Conflict Resolution
- Customer Service
- Inventory Control
- Fluent in Spanish
- Food service standards
- Food handling and sanitization
- Kitchen cleanliness and organization
- Relationship development
- Customer service
- Product displays
- Store appearance
- Unloading packages
- Food preparation
Personal Information
Excited to work for a great company. He has flexible hours and a great attitude. Willing to do whatever is asked of him, and willing to learn to do whatever is needed. He will provide a positive work environment for all his peers.
References
REFERENCES
Gabby Munoz from Subway 801 330 2848
Samantha Thompson from Smiths 801 897 2225
Nicole Lavely from Granite School District 801 678 2134
Guillermina Mateos from Lee's Marketplace 801 797 4480
Savannah Rose from Lee's Marketplace 801 889 5071
Languages
Fluent in English and Spanish
Timeline
IR Agent
EDS Service Solutions
12.2022 - Current
Driver
EDS Service Solutions
07.2022 - 12.2022
Produce Associate
Sam's Club
10.2020 - 03.2022
Produce Clerk
Lee's Marketplace
10.2020 - 06.2021
Fresh Cut Clerk
Lee's Marketplace
10.2020 - 06.2021
Sandwich Artist
Subway
08.2019 - 03.2020
High School Diploma -
Taylorsville High School