Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
Generic

Jerusha John

Alwal

Summary

Highly skilled Subject Matter Expert in Content Moderation with 49 months of experience. B.COM Degree from KLE earned in 2020. Proven track record in developing and implementing training programs and standard operating procedures, improving productivity. Consistently providing insightful advice and regular reporting to executives, driving continuous progress. Recognized as an industry expert in Content Moderation, known for exceptional problem-solving abilities and delivering outstanding solutions.

Overview

7
7
years of professional experience

Work History

SME

Genpact
06.2021 - 01.2025
  • Created effective strategies to enhance team performance.
  • Held weekly meetings with SME team to monitor progress.
  • Guided teammates through constructive feedback sessions.
  • Supervised timely execution of responsibilities by SME team each day.
  • Directed staff to comply with company policies during tasks.
  • Delivered individualized support to enhance team efficiency.
  • Held client calls to resolve uncertainties.
  • Maintained team cohesion while coordinating tasks without supervision.
  • Regular Team Huddles

B.COM

KLE Commerce college
11.2017 - 12.2020

Education

B.COM -

KLE Commerce college
HUBBALLI
12.2020

Skills

  • Excel
  • PowerPoint
  • Word
  • Project Planning
  • Analytical Thinking
  • Improvement Plan Knowledge
  • Content Management Expertise
  • Experience in Leadership
  • Process Improvement
  • Multitasking
  • Client Relationship

Awards

  • Got Promoted from Associate to Developer
  • Received spot award in the month of May
  • Best team award
  • Bronze award

Languages

English
Full Professional
Kannada
Native or Bilingual
Hindi
Full Professional
Telugu
Professional Working

Timeline

SME

Genpact
06.2021 - 01.2025

B.COM

KLE Commerce college
11.2017 - 12.2020

B.COM -

KLE Commerce college

Similar Profiles

CREATE PROFILE
Jerusha John