Summary
Work History
Education
Skills
Timeline
Generic

Jervasio Velasquez

Oakland,CA

Summary

Resourceful professional highly skilled in customer service and building lasting relationships. Team player offering dynamic personality and extensive background in data entry and customer service.

Work History

Porter

Aliante Hotel & Casino
Las Vegas, NV
  • Greeted guests, providing information about the hotel and its services.
  • Provided assistance with luggage to and from guest rooms.
  • Maintained cleanliness of public areas, including lobbies, hallways and restrooms.
  • Ensured all amenities were stocked in guest rooms prior to arrivals.
  • Assisted guests with inquiries and requests in a timely manner.
  • Responded quickly to maintenance requests from guests or staff members.

Lumber Associate

Home Depot
Oakland, CA
  • Maintained inventory of lumber stocks and reviewed orders for accuracy.6
  • Operated heavy machinery to saw and cut lumber into specified sizes.
  • Maintained inventory of lumber stocks and reviewed orders for accuracy.
  • Provided timely customer service both in-store and over the phone.
  • Followed safety protocols while handling sharp tools like saws or blades during production processes.
  • Performed regular maintenance on the saws, drills, sanders, and other woodworking tools used in the store.
  • Operated saws, forklifts and wood splitters.
  • Assisted contractors and other customers find products and load vehicles.
  • Sorted and stacked lumber based on size and type according to company and regulatory policies.
  • Oversaw lumber yard cleanliness and maintenance and organized stacks of wood within correct spots.

Server

Tao Group Restaurant
Las Vegas, NV
  • Provided excellent customer service to ensure satisfaction.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Greeted guests and provided menus.
  • Took orders from customers accurately and in a timely manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..

Customer Service Representative/Stock Associate

Khols Department Store
Oakland, CA
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Processed credit card transactions accurately and efficiently.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Assisted customers with locating merchandise within the store.

Warehouse Associate

FedEx
Oakland, CA
  • Received and processed incoming shipments, verifying accuracy of items against purchase orders.
  • Maintained accurate inventory records through manual and computerized systems.
  • Unloaded materials from trucks using forklifts and pallet jacks.
  • Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
  • Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
  • Assisted in loading finished goods onto delivery vehicles as required.
  • Fostered positive working relationships with internal staff members while providing superior customer service.
  • Communicated effectively with team members on matters related to work assignments.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.

Warehouse Associate

Amazon
Las Vegas, NV
  • Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
  • Packed goods for shipment in accordance with customer instructions.
  • Labeled containers correctly for product identification purposes.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.

Education

Del Sol Academy Of The Performing Arts
Las Vegas, NV

Skills

  • Catering Support
  • OSHA Regulations
  • Customer Service
  • Materials Organization
  • Facility Cleaning
  • Strong Work Ethic
  • Performance Improvement
  • Supply Management

Timeline

Porter

Aliante Hotel & Casino

Lumber Associate

Home Depot

Server

Tao Group Restaurant

Customer Service Representative/Stock Associate

Khols Department Store

Warehouse Associate

FedEx

Warehouse Associate

Amazon

Del Sol Academy Of The Performing Arts

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Jervasio Velasquez