Jervier Allen
Florence,SC
Summary
Dynamic leader with expertise in team supervision and operational efficiency. Proven ability to communicate effectively and solve problems, resulting in successful training of new drivers. Optimized delivery schedules to enhance productivity and improve customer satisfaction.
Overview
11
11
years of professional experience
Work History
Lead Driver
Republic Services
Florence, SC
07.2021 - 04.2026
- Operated commercial vehicles in compliance with traffic regulations to ensure safety.
- Inspected vehicles daily, identifying safety and maintenance issues.
- Maintained accurate logs of routes, stops, and service activities.
- Communicated service schedules and inquiries effectively to customers.
- Assisted in training new drivers on operational procedures and best practices.
- Adhered to company policies regarding safety and security standards.
- Performed pre-trip inspections, reporting problems to supervisor promptly.
- Monitored road conditions during trips to adjust routes for weather or traffic delays.
- Tracked driver behavior, timekeeping and attendance.
- Conducted annual performance reviews to assist drivers with maintaining required standards.
Warehouse Supervisor
Carters Distribution
Braselton, Georgia
02.2019 - 07.2021
- Trained new staff on company policies and warehouse procedures to enhance onboarding efficiency.
- Supervised daily warehouse operations, ensuring compliance with safety standards and effective workflow.
- Managed inventory levels through warehouse management systems for precise stock tracking.
- Coordinated shipping schedules with logistics teams to meet delivery deadlines consistently.
- Implemented best practices for storage organization, optimizing space utilization effectively.
- Conducted regular audits of inventory and processes to identify improvement opportunities.
- Monitored shipping handling and receiving to facilitate smooth warehouse operations.
- Established strong relationships with customers, vendors, and transport companies for seamless communication.
- Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
- Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
- Coordinated cross-training programs for warehouse staff to ensure flexibility and coverage.
- Presented and explained work orders to team.
- Reported employee time, job expenses and inspections results in work records.
Delivery Driver Manager
Dominoes Pizza
Dacula, Georgia
09.2018 - 06.2020
- Optimized daily delivery schedules for improved route management efficiency.
- Mentored new delivery drivers, focusing on adherence to safety protocols.
- Performed safety inspections on vehicles and equipment to guarantee compliance standards.
- Addressed client delivery inquiries and concerns through effective communication.
- Monitored driver performance, proactively adjusting assignments for enhanced productivity.
- Handled customer complaints related to product delivery or service issues swiftly.
- Utilized GPS systems to plan efficient routes for multiple daily stops.
- Identified order volume trends by analyzing customer data over time.
Sales Manager
Burlington Coat Factory Department Store
Buford, Georgia
04.2017 - 08.2018
- Led sales team to achieve monthly targets consistently.
- Trained and mentored new sales associates effectively.
- Developed promotional strategies to enhance customer engagement.
- Facilitated team meetings to align goals and share best practices.
- Managed daily operations of sales department, including supervision of staff members.
- Created and presented monthly reports to management on sales performance.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Directed and coordinated products, services and sales activities.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Established ambitious goals for employees to promote achievement and surpass business targets.
Team Leader
Burger King
Dacula, Georgia
05.2015 - 08.2018
- Supervised daily restaurant operations and ensured staff compliance with health standards.
- Trained new employees on food preparation and customer service protocols.
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Analyzed data from various sources to identify areas of improvement in the department's operations.
- Assigned work and monitored performance of project personnel.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Implemented quality control measures to uphold company standards.
Education
High School Diploma -
Dacula Highschool
Dacula, GA05-2016
Skills
- Vehicle inspection
- Route planning
- Log management
- Safety compliance
- Driver training
- Customer relationship management
- Team supervision
- Inventory management
- Performance evaluation
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Conflict resolution
- Strategic planning
- Negotiation and conflict resolution
- Verbal and written communication
- Employee development
- Performance management
- Waste reduction
- Process monitoring and improvement
- Risk management
- Staff development
- Safety protocols
- Customer service
- Communication skills
- Data analysis
- Goal oriented
- Quality control
- Payroll processing
- Staff education
- Financial management
- Expectation setting
Timeline
Lead Driver
Republic Services
07.2021 - 04.2026
Warehouse Supervisor
Carters Distribution
02.2019 - 07.2021
Delivery Driver Manager
Dominoes Pizza
09.2018 - 06.2020
Sales Manager
Burlington Coat Factory Department Store
04.2017 - 08.2018
Team Leader
Burger King
05.2015 - 08.2018
High School Diploma -
Dacula Highschool