Jeryn Mack
New Haven,MI
Summary
Dynamic and results-driven professional with a proven track record at McDonald's, excelling in fast-paced environments through exceptional customer service and attention to detail. Skilled in material handling and efficient communication, adept at enhancing team performance and customer satisfaction. Demonstrated ability to innovate and adapt, ensuring high accuracy and operational excellence. Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
3
3
years of professional experience
Work History
Line Cook
McDonald's
02.2021 - 10.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
Checkout Associate
Walmart
10.2021 - 06.2024
- Participated in regular training sessions to stay current on company policies, procedures, and best practices for delivering outstanding service at all times.
- Served as a knowledgeable resource for customers seeking information on store policies, promotions, or product offerings.
- Assisted in reducing store theft by closely monitoring customer activity during the checkout process.
- Continuously improved performance by actively seeking feedback from supervisors and implementing suggested improvements.
- Managed long lines efficiently with quick response times and effective multitasking.
- Ensured timely transactions for customers by maintaining a clean and organized work area.
- Maintained accurate cash drawer counts, ensuring proper handling of all monetary transactions.
- Achieved high levels of accuracy in processing payments through diligent attention to detail.
- Offered alternative payment methods or directed customers to appropriate resources when facing technical issues.
- Utilized strong communication skills to relay important information between customers, management, and fellow employees effectively.
- Crosstrained in other departments within the store to better assist both colleagues and customers when needed.
Landscape/DPW Worker
New Haven DPW
05.2024 - Current
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Operated lawn maintenance equipment and tools such as mowers, edgers and leaf blowers.
- Collaborated effectively with team members to complete large-scale projects in a timely manner without compromising quality or safety standards.
- Improved road safety by conducting regular inspections and maintenance of public infrastructure.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Safely operated heavy equipment including skid loaders, mini excavators, and tractors for various landscaping tasks.
- Managed heavy loads safely by utilizing proper loading techniques, securing freight, and monitoring axle weights.
- Provided physical assistance during heavy lifting tasks as needed, minimizing risk of injury for both employees and clients'' possessions.
- Provided exceptional support during heavy lifting operations, minimizing delays in material handling processes.
- Performed manual labor, heavy lifting and shoveling to support plant clean-up and maintenance.
Education
High School Diploma -
New Haven High School
New Haven, MI06.2023
Skills
- Cleaning
- Customer Service
- Customer Relations
- Site clearing
- Creativity and Innovation
- Truck unloading
- Heavy Lifting Expertise
- Material Handling Equipment
- Critical Thinking
- Efficient Communication
- Weight Distribution Knowledge
- Attention to Detail
Timeline
Landscape/DPW Worker
New Haven DPW
05.2024 - Current
Checkout Associate
Walmart
10.2021 - 06.2024
Line Cook
McDonald's
02.2021 - 10.2021
High School Diploma -
New Haven High School