Jerzie Barrett

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.

• Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Processed both cash and card purchases and returns.

• Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.