Jesabel Irizarry

Host: Greet and seat guests with professionalism, manage reservations through OpenTable to optimize seating efficiency, and assist with guest flow to enhance dining experience.
Server: Provide attentive and high-quality service in a fast-paced environment, particularly during high-volume weekend brunches with a 90-minute seating limit. Adapt to time constraints while ensuring guest satisfaction and team coordination.
Keyholder: Oversee cash register operations, manage daily financial reports, and handle tip distribution. Perform regular inventory checks, ensure accurate stock levels, and assist the team during peak shifts to maintain smooth restaurant operations.

• Delivered exceptional customer service by providing a personalized checkout experience, ensuring all purchases were thoughtfully wrapped and presented.
• Managed daily responsibilities in maintaining and restocking product displays, ensuring an organized and appealing shopping environment.
• Assisted with early morning shipments, including unboxing and steaming new merchandise to ensure it was sales floor ready.
• Contributed to visual merchandising efforts by creating window displays, and ensuring store windows maintained cleanliness and aesthetic appeal.

• Processed shipments and timed pickup orders, ensuring accuracy and efficiency.
• Executed visual merchandising strategies to enhance store presentation and drive sales.
• Made closing announcements, and sent detailed nightly reports outlining daily accomplishments and tasks for the following day.
• Conducted thorough walks of the sales floor and backroom to ensure proper organization and stock levels.
• Maintained assigned sections, ensuring shelves were fully stocked, and merchandise was presented according to company standards.