JESALENE ABREU
Tampa,FL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.
Overview
3
3
years of professional experience
Work History
Student Services Specialist
Hillsborough Community College - Dale Mabry Campus
05.2023 - Current
- Evaluated existing programming for gaps or inefficiencies leading to improved offerings tailored specifically to meet diverse needs amongst the population served.
- Provided exceptional customer service to students, addressing concerns in a timely manner and advocating for their needs.
- Facilitated connections between students and resources such as tutoring, financial aid, counseling services, or disability accommodations.
Barista
Starbucks Citrus Park Mall Kiosk
09.2022 - 02.2024
- Greeted guests with pleasant smiles and superior customer service, listened to customer desires and needs to recommend optimal products.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Back of House Trainer
Chick-fil-A
12.2021 - 10.2022
- Taught team members how to make the latest drinks and correctly perform new procedures.
Education
Bachelor of Science - Clinical Psychology
University of Central Florida
Orlando, FL08.2027
Associate of Arts - Psychology
Hillsborough Community College
Tampa, FL12.2024
Skills
- Training Background
- Attention to Detail
- POS System Operations
- Problem solving
Languages
Spanish
Professional Working
Timeline
Student Services Specialist
Hillsborough Community College - Dale Mabry Campus
05.2023 - Current
Barista
Starbucks Citrus Park Mall Kiosk
09.2022 - 02.2024
Back of House Trainer
Chick-fil-A
12.2021 - 10.2022
Bachelor of Science - Clinical Psychology
University of Central Florida
Associate of Arts - Psychology
Hillsborough Community College
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