Jesalyn Jordan
Tallahassee
Summary
Compassionate and organized student work in a veterinary setting with experience at Auburn University Veterinary Clinic, adept at managing high-stress situations and helping train new staff. Proven problem-solver with strong teamwork skills, providing exceptional care in emergency settings. Committed to enhancing animal welfare through effective communication and leadership in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Student Worker
Auburn University Veterinary Clinic
04.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Trained new Customer Service Representatives on hospital policies, procedures, and best practices.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
Extern
Allied Veterinary Emergency Hospital
08.2021 - 05.2022
- Provided compassionate care to animals, ensuring their comfort during treatments and hospitalization.
- Gained experience in various specialty areas such as emergency medicine and radiology through the externship program.
Education
Animal Science-Pre-Vet
Auburn University
Auburn, AL12-2025
Skills
- Fast learner
- Teamwork and collaboration
- Problem-solving
- Friendly and professional
- Organized and efficient
- Leadership qualities
Timeline
Student Worker
Auburn University Veterinary Clinic
04.2023 - Current
Extern
Allied Veterinary Emergency Hospital
08.2021 - 05.2022
Animal Science-Pre-Vet
Auburn University
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