Jescel Brown
Fort Smith,AR
Summary
Dedicated professional with experience at Arkansas Family Supports, skilled in implementing person-centered care and enhancing client independence. Proven problem-solver and fast learner, adept at facilitating communication among clients and healthcare teams. Recognized for exceptional teamwork and commitment to improving client well-being through effective support and monitoring.
Overview
4
4
years of professional experience
Work History
DSP
Arkansas Family Supports
08.2023 - 11.2024
- Supported individuals with daily living activities to enhance independence and well-being.
- Assisted in implementing person-centered care plans tailored to individual needs.
- Facilitated communication between clients, families, and healthcare professionals to ensure cohesive support.
- Monitored client progress and reported changes to supervisors for timely interventions.
- Participated in training sessions to stay updated on best practices in direct support services.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Transported clients to and from medical appointments with safety and efficiency.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Completed regular check-ins and progress report for each client.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Cashier
Walmart
08.2022 - 07.2023
- Operated cash register efficiently to process customer transactions and maintain accurate cash drawer.
- Assisted customers with product inquiries, providing exceptional service to enhance shopping experience.
- Managed inventory levels by restocking shelves and organizing merchandise for optimal visibility.
- Collaborated with team members to ensure timely completion of tasks during peak hours.
- Trained new staff on register operations and customer service best practices to ensure consistency.
- Resolved customer complaints promptly, leading to improved satisfaction and loyalty.
- Maintained cleanliness and organization of checkout area, contributing to overall store presentation.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Cashier
Sam's Club
07.2020 - 02.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with product inquiries, providing accurate information and support.
- Handled cash and electronic payments while ensuring accuracy in financial transactions.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Awihao National High School
Philippines 03.2013
Skills
- Teamwork
- Teamwork and collaboration
- Fast learner
- Problem-solving
- Multitasking
Timeline
DSP
Arkansas Family Supports
08.2023 - 11.2024
Cashier
Walmart
08.2022 - 07.2023
Cashier
Sam's Club
07.2020 - 02.2022
High School Diploma -
Awihao National High School
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