Jescennia Parra
LAKELAND,Florida
Summary
Develop efficient strategies
that help in the organization
and processing of
administrative data in a
systematic way and easy
understand.
Overview
16
16
years of professional experience
Work History
Technical Assistant
Women's Imaging Center
01.2022 - Current
- Gathered, organized and distributed technical documentation.
- Helped patients complete necessary medical forms and documentation.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Checked patient insurance, demographic, and health history to keep information current.
- Supported office staff and operational requirements with administrative tasks.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Maintained current and accurate medical records for patients.
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Placed new supply orders, managed inventory and restocked clerical spaces.
OFFICE ASSISTANT
AP BRICK PAVERS, INC
11.2020 - 01.2022
- Elaboration of spreadsheets to handle files of sales information, hours worked for the employees on the office, profits and expenses.
- Elaborations of invoices, payroll and organization of manuals and digital files.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Maintained inventory of office supplies and placed orders.
CALL CENTER OPERATOR
PREMIER MEDIACL ASSOCIATES
06.2020 - 10.2020
- Answers calls, check in and check out patients, fill up files, appointments schedule, send email and fax information.
- Responded to customer requests for products, services, and company information.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
OFFICE ASSISTANT
SUNPOWER CONTRACTORS, INC
10.2017 - 01.2020
- Elaboration of spreadsheets to handle files of personal information, hours worked for the employees on the constructions, profits and expenses.
- Elaborations of invoices, payroll and organization of manuals and digital files.
- Recorded expenses and maintained accounting records.
- Supported the Office Manager with various tasks such as preparing reports or presentations for executive-level meetings.
- Developed comprehensive record-keeping systems that made it easier for employees to access essential documents quickly.
- Implemented time-saving techniques to optimize administrative processes, increasing overall efficiency within the office.
- Assisted in recruitment efforts, interviewing candidates and onboarding new hires for a seamless transition into the company.
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Handled sensitive information with discretion by adhering to confidentiality protocols at all times.
- Managed employee payroll processing duties while also ensuring accurate calculation of benefits such as health insurance premiums or vacation days accrual.
- Assisted in budget preparation and financial management, helping to reduce expenses while maintaining quality service levels.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
PROJECT MANAGER
NOISECONTROL J. J
01.2009 - 12.2014
- Develop budgets, spreadsheet design of calculate materials, clients handle, profits and expenses calculate.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Monitored project performance to identify areas of improvement and make adjustments.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Planned, designed, and scheduled phases for large projects.
- Checked design compliance with product specifications and standards requirements.
- Drafted assemblies, models, and other technical drawings.
- Evaluated project requirements to identify and mitigate risks.
Education
High Intermediate - English
West Area Adult School
LAKELAND, FL01.2017
Intermediate English -
West Area Adult School
Lakeland05.2016
Chemistry Engineer -
University of Carabobo
Venezuela08.2009
Bachelor of Science -
U. E. Simon Bolivar
Venezuela07.2002
Skills
- Great communication skills in Spanish and English
- Made empathy with my co-Workers
- Ability organized files, Research, spreadsheets
- Very punctual and responsible
- High performing employee
- Ability to handle work and conflicts
- Experience with Microsoft Office, Outlook, Google Drive, QuickBooks, Heartland Payroll, EClenicalWork, MedInformatix, and others
Personal Information
INFORMATION , Date of Birth: May 30, 1986.
Timeline
Technical Assistant
Women's Imaging Center
01.2022 - Current
OFFICE ASSISTANT
AP BRICK PAVERS, INC
11.2020 - 01.2022
CALL CENTER OPERATOR
PREMIER MEDIACL ASSOCIATES
06.2020 - 10.2020
OFFICE ASSISTANT
SUNPOWER CONTRACTORS, INC
10.2017 - 01.2020
PROJECT MANAGER
NOISECONTROL J. J
01.2009 - 12.2014
High Intermediate - English
West Area Adult School
Intermediate English -
West Area Adult School
Chemistry Engineer -
University of Carabobo
Bachelor of Science -
U. E. Simon Bolivar
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