Jescey Costello
Mililani Town
Summary
Professional with experience in behavioral health care, prepared for this role. Skilled in patient care, crisis intervention, and therapeutic support with strong communication abilities. Focused on team collaboration and adaptability to changing needs. Reliable and results-driven, with commitment to improving patient outcomes and fostering supportive environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales and Distribution
USPS (United States Postal Service)
12.2023 - 06.2024
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Streamlined mailroom operations by organizing and implementing efficient sorting and distribution processes.
- Enhanced efficiency by organizing mail for delivery and sorting packages according to designated routes.
- Reduced delivery errors by maintaining accurate records of incoming and outgoing mail.
- Ensured timely mail delivery by prioritizing urgent parcels and correspondence.
- Received, sorted, and distributed incoming mail.
Registered Behavior Technician
Bayada Home Health
10.2021 - 11.2023
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Assisted Board Certified Behavior Analysts in designing personalized treatment plans tailored to each client''s needs and goals.
Nurse Assistant
The Plaza Assisted Living
10.2018 - 12.2020
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Used mobility devices to transport patients.
- Assisted 16 residents with daily needs, personal hygiene, dressing and facility transfers.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Guaranteed accurate, timely flow of information by maintaining patient charts and updating healthcare team on patient status.
- Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
- Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
- Engaged with patient family and friends to provide courteous visit experience.
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Delivered high level of care to every patient.
Front Desk Representative
Powerhouse Gym Sports Club
02.2017 - 10.2018
- Welcomed members and visitors to gym and provided accurate information concerning available programs and activities.
- Collected payments, renewed memberships and resolved billing issues.
- Maintained professional tone at all times, including during peak rush hours.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Answer calls per day and directed calls to appropriate individual.
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Received incoming packages and mail, dispersed parcels and shipped outgoing items for team.
Education
High School Diploma -
Moanalua High School
Honolulu, HI05.2014
Skills
- Providing customer service
- Privacy and confidentiality
- Information collection
- Verbal and written communication
- Compassionate care
- Patient charting
- Safety protocols
- Observation and documentation
- Excellent observation skills
- Patience and empathy display
- Superior attention to detail
Certification
- RBT - Registered Behavior Technician
certification #RBT-24-383581
Timeline
Sales and Distribution
USPS (United States Postal Service)
12.2023 - 06.2024
Registered Behavior Technician
Bayada Home Health
10.2021 - 11.2023
Nurse Assistant
The Plaza Assisted Living
10.2018 - 12.2020
Front Desk Representative
Powerhouse Gym Sports Club
02.2017 - 10.2018
High School Diploma -
Moanalua High School
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