Jesebel Chavez
Office Assistant
North Bergen,NJ
Summary
Dependable Office Assistant with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Art Teacher
Mach Art Academy
05.2022 - 07.2023
- Managed art room supplies, equipment and resources to maintain consistent supply for projects.
- Collaborated with families, team members, supervisor, and other center staff to provide educational support to children.
- Inspired students and assisted in developing creativity and self-expression through various art forms and media.
- Implemented long and short-range activities in accordance with educational components plans, curriculum objectives, developmentally appropriate practices, and program philosophy.
- Guided children who need extra support to complete tasks.
- Assisted students in developing unique artistic skills and techniques.
- Attended and participated in professional development, meetings, and conferences.
Data Entry & Operations Analyst
Oz by Conext.
10.2020 - 07.2022
- Leveraged automation to develop and execute processes with optimized efficiency.
- Created custom reports and visualizations to support decision-making processes.
- Assessed operational performance to identify areas for improvement.
- Managed hardware and software inventory.
- Consulted with stakeholders to develop operational strategies and processes.
- Conducted data analysis to identify opportunities for streamlining client operations and improving customer satisfaction.
- Supported supervisor and associated team members to maintain system functionality.
- Created and managed operational databases to store and track data and maintain accurate information.
- Investigated and resolved alerts, conducted queries and culled records to assist with maintenance and problem resolution.
- Designed plans to improve operations and suggested changes to systems for overall organization.
Costumer Service and Technical Support
Oz by Conext.
05.2020 - 10.2020
- Successfully problem-solved and guided towards the goal of data and operational excellence.
- Responded to and resolved customer questions and problems by phone, email, and chat channels.
- Collaborated with team members to meet the needs of the customers.
- Proactively assisted customers, resulting in a 90% customer satisfaction rating.
- Communicated with clients to verify roots and causes of computer problems.
- Documented technical issues and solutions to enable tracking history and maintain accurate logs.
Supervisor of Factory Operations
Anais Soap Factory
06.2018 - 01.2020
- Led productive, motivated and loyal manufacturing team and generated factory-wide customer focus and pride in workmanship.
- Delivered factory-level communications and tactical direction and drove achievement of quality, delivery, productivity and financial performance goals and objectives.
- Spearheaded product and process quality initiatives with full compliance to internal, industry and customer quality standards.
- Communicated factory operational needs, objectives and performance standards with senior management and earned full upper management support.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
Sales Consultant
Food Distributor Reina Del Campo
01.2017 - 03.2018
- Strong work ethic with the ability to work in a fast-paced, results-driven environment
- Knowledge of Microsoft Word, Excel and Outlook
- Strong interpersonal and organizational skills
- Support the staff in administrative roles
- Ensure that the store is well stocked and inventory counts are accurate.
Education
Associate of Arts - Graphic Design
Universidad Rafael Belloso Chacin "URBE"
Maracaibo, Ven07.2020
Associate of Science - Chemical Engineering
Universidad Rafael Urdaneta "URU"
07.2018
Skills
- Process Updates
- Data Analysis
- Project Management
- Reporting Abilities
- Forecasting Skills
- Cross-Functional Teamwork
- Office Supplies and Inventory
- Progress Reporting
- Event Planning
- Data Evaluation
- Administrative Support
- Document Control
- Travel Planning
- Executive Management Support
- Clerical Support
- Problem-Solving Ability
- Prioritization
- Spreadsheets
- Documentation
- Client Correspondence
- Data Transcription
- Data Entry
Certification
- Design your Brand for Beginners, Sapiencia Digital.
- Google Analytics for Beginners, Google.
Languages
Spanish
Native or Bilingual
English
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you can’t make it better, you can laugh at it.
Erma Bombeck
Timeline
Art Teacher
Mach Art Academy
05.2022 - 07.2023
Data Entry & Operations Analyst
Oz by Conext.
10.2020 - 07.2022
Costumer Service and Technical Support
Oz by Conext.
05.2020 - 10.2020
Supervisor of Factory Operations
Anais Soap Factory
06.2018 - 01.2020
Sales Consultant
Food Distributor Reina Del Campo
01.2017 - 03.2018
Associate of Arts - Graphic Design
Universidad Rafael Belloso Chacin "URBE"
Associate of Science - Chemical Engineering
Universidad Rafael Urdaneta "URU"
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