Jeselin Ramos Laboy
Amherst
Summary
Experienced with inventory auditing, demand forecasting, and stock control systems. Utilizes precise organizational skills to ensure accurate and efficient inventory management. Track record of reducing discrepancies and improving operational efficiency.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Inventory Specialist
Duty Free Americas Inc.
Buffalo, NY
08.2023 - Current
- Managed inventory levels to optimize stock availability and minimize shortages.
- Executed regular audits to verify accuracy of inventory records and uphold compliance with company standards.
- Executed process improvements to optimize inventory tracking efficiency and minimize discrepancies.
- Managed data entry processes while maintaining meticulous records and documentation standards.
- Executed monthly physical inventory counts to ensure accurate stock levels.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
Child Nutrition Assistant
CAO Head Start Program
Buffalo, NY
08.2016 - 02.2020
- Facilitated meal preparation and service while ensuring compliance with nutrition guidelines.
- Evaluated and enforced food safety measures to guarantee compliance with health regulations.
- Facilitated interactive workshops and activities to educate students on healthy eating habits.
Assistant Store Manager
FAMILY DOLLAR
Buffalo, NY
12.2015 - 07.2017
- Managed daily operational tasks to ensure seamless store functionality and uphold high standards of customer satisfaction.
- Guided staff through operational procedures and sales techniques, fostering a culture of continuous improvement and team development.
- Executed daily cash drawer reconciliations, enhancing operational efficiency and accuracy in financial transactions.
- Evaluated and refined opening and closing procedures, enhancing overall efficiency of daily operations.
- Supported store manager in evaluating sales data to enhance overall store performance and drive improvements.
- Conducted thorough walkthroughs of store areas to identify and address operational issues.
Cashier
Gas Station
Patillas, PR
06.2012 - 03.2013
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained inventory levels by restocking merchandise and managing supplies.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to streamline checkout processes and improve workflow efficiency.
Education
High School Diploma -
SUPERIOR URBANA
Patillas, Puerto Rico05-2011
No Degree - Nurse
University of Turabo
Yabucoa, PRSkills
- Communication
- Team leadership
- Strong organizational skills
- Customer support
- Time management
- Proficient in bilingual communication
- Customer service
- Inventory management
Certification
- First Aid/CPR Certified
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Inventory Specialist
Duty Free Americas Inc.
08.2023 - Current
Child Nutrition Assistant
CAO Head Start Program
08.2016 - 02.2020
Assistant Store Manager
FAMILY DOLLAR
12.2015 - 07.2017
Cashier
Gas Station
06.2012 - 03.2013
High School Diploma -
SUPERIOR URBANA
No Degree - Nurse
University of Turabo