Summary
Overview
Work History
Education
Skills
Certification
Tools
Timeline
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Jeselys "Jessie" Palma

Denver,CO

Summary

Industrial engineer passionate about enhancing processes through transforming big data sets into actionable KPIs. Enjoys leading teams and leveraging multiple perspectives to optimize innovation and achieve strategic goals. Skilled critical thinker with mindset of continuous improvement and learning.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Project Coordinator

Hansa Andina S.A.C. (Telecomms & Energy Co)
10.2023 - 01.2025
  • Liaison between clients, design teams, permit providers, and contractors installing "Fixed Network" fiber-optic cable; ensured material, permit, and design availability in timely manner
  • Company faced two main delays in delivery timelines: obtaining government permits and contractor availability. I created a plan which solved both issues by: hiring a permit management company to expedite permits, and introducing competition among contractors to incentivize timely construction. Efforts led to 150% increase in completed projects per month.

General Manager, Business Development

HomieBuy (E-Commerce Company)
11.2020 - 04.2023
  • Founded and successfully managed my own online retail business, overseeing key operations such as: product and pricing analysis, forging mutually beneficial relationships with suppliers, targeted marketing strategies, inventory management, shipping logistics, and financial management to drive profitability and customer satisfaction.


Administrative Manager

Liebre Express S.A.C. (Shipping Company)
04.2018 - 10.2022


  • Faced with challenges of sub-optimal sales and timely and cost-efficient delivery, I used sales performance metrics and created a targeted marketing plan to promote products based on profit margin and demand in order which led to a remarkable 500% increase in sales in one year. Additionally, I devised streamlined and reusable delivery routes ensuring timely and cost-effective distribution.
  • Managed accounts, generated detailed database reports, supervised inventory and shipping operations, established efficient workflow processes, developed strategic initiatives to optimize sales and monitor daily productivity.

Education

Bachelor of Science - Industrial Engineering

University of Carabobo
Valencia, Venezuela
02-2018

Skills

  • Data analysis

  • KPI metrics analysis & monitoring

  • Workflow optimization

  • Lean manufacturing

  • Cost reduction strategies

  • ISO 9001 implementation

  • Quality control

  • Production & capacity planning

  • Simulation modeling

  • Project coordination

  • Warehouse logistics & inventory

  • Problem-solving abilities

  • Time management

  • Critical thinking

  • Teamwork & collaboration

  • Multitasking

  • Attention to detail

  • Active learning

  • Organizational skills

  • Adaptability and flexibility

  • Spanish communication skills

  • English communication (B2 rating)

Certification


  • ISO 9001, 14001, 19011
  • Business Analysis Foundations - LinkedIn
  • Business Intelligence - Netzun
  • Specialization in Ecommerce - Netzun
  • SEO and Monetization - BIGSEO

Tools

  • Microsoft Office Suite
  • Power BI
  • Oracle
  • SAP
  • FlexSim

Timeline

Project Coordinator

Hansa Andina S.A.C. (Telecomms & Energy Co)
10.2023 - 01.2025

General Manager, Business Development

HomieBuy (E-Commerce Company)
11.2020 - 04.2023

Administrative Manager

Liebre Express S.A.C. (Shipping Company)
04.2018 - 10.2022

Bachelor of Science - Industrial Engineering

University of Carabobo

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Jeselys "Jessie" Palma