Jesen Raju
Forney
Summary
Results-oriented achiever with a proven ability to consistently exceed targets and drive success in fast-paced environments. Combining strategic thinking with hands-on experience, delivers impactful solutions that enhance organizational performance. Highly organized and dependable, excels at managing multiple priorities with a positive attitude. Always willing to take on added responsibilities to ensure the achievement of team goals.
Overview
15
15
years of professional experience
Work History
Meeting Coordinator
Children's Health - Children's Medical Center Dallas
12.2023 - Current
- Leveraged technology to streamline communication between organizing committees, vendors, participants, and other concerned people involved in the meeting process.
- Developed strong relationships with vendors, ensuring timely delivery of services and products.
- Provided exceptional customer service to attendees by promptly addressing inquiries or concerns related to the meeting programme or venue requirements.
- Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
- Evaluated post-event feedback, identifying areas for improvement to continuously enhance future events.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
- Fostered positive working relationships within internal departments helping facilitate efficient collaboration throughout the entire lifecycle of an event project.
- Coordinated schedules and timelines for events.
- Implemented inventory control procedures for the equipment and supplies, reducing waste and associated costs.
Inventory Controller/store Incharge
Silversea Cruises Ltd.
12.2012 - 01.2021
- Implemented new promotional strategies to increase business and minimize cost wherever possible without compromising on quality.
- Collaborated with sales teams to develop targeted pitches and presentations for potential clients, showcasing the value of newly invented products.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Coordination and promotion of new food and beverages options and upcoming food and beverages events
- Inventory control in food and beverages supplies, make sure food and beverages are stored in proper temperature and time control
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Identify cross-contamination, biological, physical, and chemical hazards, report them immediately and establish preventive measures
- Makes sure Properly receive purchasing order, inspect the quality of received items, check for cross-contamination, spoilage, and store them on appropriate racks
- Monitor food and beverage inventory to ensure optimum levels, follow first in first out basis (FIFO) when distribute
- Maintain clean and orderly work area, ensuring compliance with health department and facility requirements
- Records time and temperature control units, implements everyday master cleaning schedule and make maintenance orders when necessary
- Apply HACCP principles to HACCP plan
Food and beverage associate /food and beverage coordinator
Sofitel hotel
06.2010 - 01.2012
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Worked closely with chefs on menu development based on seasonal ingredients availability.
- Trained new employees on company policies and procedures, leading to improved staff performance.
- Assisted in event planning, resulting in successful functions and positive feedback from clients.
- Maintained a clean and sanitary work environment, adhering to strict health code regulations.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
Education
Diploma in Computer applications -
Global studies of information technology
MBA - Business Analytics/ Data Analytics
Amity Univeristy
11-2025
Bachelor of Hospitality Management - Hospitality Administration And Management
Madurai Kamaraj University
01-2011
Skills
- Adaptable and flexible
- Multi-task and dependable
- Computer proficiency
- knowledge in MS office
- Basics of sql and python
- Analytical thinking
- Interpersonal communication
- Problem solving
- Critical thinking
- Hospitality
- Customer service
- Time management
- Inventory management
- Knowledge in math and metrics
- Food safety
- Hazard analysis management
- Time and temperature management
- Analysis of critical control points
- Comfortable standing prolonged time
- Friendly and outgoing
Timeline
Meeting Coordinator
Children's Health - Children's Medical Center Dallas
12.2023 - Current
Inventory Controller/store Incharge
Silversea Cruises Ltd.
12.2012 - 01.2021
Food and beverage associate /food and beverage coordinator
Sofitel hotel
06.2010 - 01.2012
Diploma in Computer applications -
Global studies of information technology
MBA - Business Analytics/ Data Analytics
Amity Univeristy
Bachelor of Hospitality Management - Hospitality Administration And Management
Madurai Kamaraj University