Detail-oriented Administrative Assistant with a track record of managing daily office operations and providing exceptional customer service. Expertise in document preparation and calendar management, leading to increased productivity and efficiency. Demonstrated success in optimizing office procedures while maintaining strong organizational standards. Focused on contributing to team success through effective administrative support.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Marketing/Customer Sales Representative
Sir Loins Catering
Northborough, MA
04.2025 - 12.2025
Created compelling content for social media posts, blogs, articles, and newsletters to attract target audience
Managed end-to-end coordination of catering events, including menu selection, logistics planning, and on-site execution
Collaborated with culinary team to create customized menus tailored to client preferences and dietary restrictions
Maintained accurate records of all client interactions, contracts, and payments using CRM software
Coordinated with vendors and suppliers to ensure timely delivery of food, beverages, equipment, and decorations for each event
Provided exceptional customer service by promptly responding to inquiries, addressing concerns, and resolving issues
Created detailed proposals outlining event specifications, pricing options, and terms & conditions for client review
Assisted in the development of marketing materials such as brochures, flyers, and online promotions to attract new clients
Managed social media accounts, including content creation, scheduling, and monitoring of posts
Grew social media following by XX% through targeted campaigns and organic growth tactics
Analyzed data from social media analytics tools to track performance metrics and optimize content strategy
Created compelling visual content, such as graphics, images, and videos, to enhance brand presence on social media
Engaged with followers and responded to comments/messages in a timely manner to foster positive customer relationships
Utilized paid advertising options on various social media platforms to boost reach, engagement, and conversions
Marketing & Event / Sales Coordinator
Financial Square
Worcester, MA
07.2021 - 04.2025
Develop, coordinate, and execute marketing campaigns.
Collect data about target demographics and analyze market trends to improve the company's marketing efforts.
Plan meetings, events, conferences by identifying requirements, establishing contacts, developing schedules and assignments, and coordinating mailing lists.
Curate, schedule and post social media content for all social media accounts
Monitors budgets.
Find and manage presenters for company seminars.
Coordinate with venues and presenters for events.
Handle calls, emails, and messages.
Collaborating with other departments to ensure sales and marketing are handled efficiently.
Developing and maintaining filing systems so as to maintain records, prepare reports, and provide financial information.
Making the company's products and services as attractive to potential customers as possible.
Creating Campaigns for hosted seminars.
Advanced analytical and problem-solving skills
Analyzing prospect data to optimize sales efforts and better identify potential customers
Working with staff members from other departments such as marketing, research/design and financing to optimize sales.
Contact customers and prospects to arrange appointments or to make follow-up calls.
Bartender/Server
Vintage Bar & Grille
Worcester, MA
07.2018 - 08.2021
Verify identification and age requirements of customers
Collecting payments from customers
Cleaning the bar and the area around it
Clean glasses and bar utensils
Hiring and training new employees
Record and balance cash receipts and prepare cash deposits
Open and maintain tabs throughout their shift
Manage Keno Machine and Cash draw.
Monitoring bar inventory and ordering supplies and ingredients when needed
Ensuring compliance with federal, provincial or territorial liquor and food safety regulations
Education
High school diploma or GED -
Mascoma Valley Regional High School
Canaan, NH
01.2009
Skills
Communication Skills
Microsoft Office
Content Creation
Event Coordination
Problem Solving
Customer Service
Budget Monitoring
Data Entry
Social Media Management/ Marketing
Client Services
Social Media Marketing
Computer Skills
Time Management
Certification
Driver's License
Additional Information
Ambitious Multitasker with Strong communication skills and a can-do attitude. High attention to detail. Ability to adapt and learn quickly.
Storeperson and Menu Assistant at Catering Support Services, Sir Charles Gairdner HospitalStoreperson and Menu Assistant at Catering Support Services, Sir Charles Gairdner Hospital