JESENIA ALVARADO
PASSAIC,NJ
Summary
To secure a Registered Medical Assistant position within your practice that will utilize my knowledge and experience to the benefit of my employer. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant/ Office Manager
Dr. Marc Haspel DPM
06.2014 - Current
- Management of the practice while assisting the physician in office procedures
- Maintain clean and sterilized exam rooms between patients
- Intake of patient demographics and insurance information into the EHR system
- Insurance Verification of benefits
- Apply cast splints on patient's feet for orthotic casting
- Develop digital X-rays in office
- Assist in office surgical procedures such as wound debridement, Aspirations, Ultrasound guided injections, and laser ingrown nail and wart removal surgery
- Prior authorization done both over the phone and online insurance portals online for DME and Surgical procedures
- Diabetic shoe program and OHI Custom AFO/ Moore balance brace program
- Appointment scheduling and recall
- Handling medical records requests both legal and insurance audits requests
- Maintain inventory of all office and durable medical supplies.
Registered Medical Assistant Per-Diem
Gotham City Orthopedics
02.2013 - 10.2013
- Regular medical assistant duties both clinical and administrative
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Collaborated with healthcare team to create personalized care plans for patients.
- Increased efficiency in workplace by organizing and maintaining clean and functional work environment.
- Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
Front Desk Receptionist
Englewood Orthopedics Associates
08.2009 - 02.2011
- Served as key member of interdisciplinary healthcare team for Nine Orthopedic Surgeons practice
- Consistently praised for efficient handling of administrative duties that allowed doctors and medical staff to focus on health concerns of their patients
- Reacted calmly and effectively in emergency situations and added personal caring touch that immediately put patients at ease
- Able to handle high patient volume daily, data entry of patient and insurance information.
Education
Registered Medical Assistant Certification -
William Paterson University of New Jersey
Wayne, NJ04.2006
Skills
- Strong organizational and communication skills
- Bilingual in Spanish and English
- Excellent customer service and patient retention standards
- Able to multi-task and work well under pressure
- Computer savvy in Microsoft Office, familiar with EMR programs such as eClinicalWorks and Health fusion through Medi touch currently
- Surgical Scheduling for in office procedures as well as local hospitals and Surgical Centers
- Prior authorization of Durable Medical Equipment , office procedures, surgical procedures
- EKG and CPR Certified
- Medical Terminology
References
I can provide references upon request
Certification
- RMA - Registered Medical Assistant
Timeline
Registered Medical Assistant/ Office Manager
Dr. Marc Haspel DPM
06.2014 - Current
Registered Medical Assistant Per-Diem
Gotham City Orthopedics
02.2013 - 10.2013
Front Desk Receptionist
Englewood Orthopedics Associates
08.2009 - 02.2011
Registered Medical Assistant Certification -
William Paterson University of New Jersey
- RMA - Registered Medical Assistant
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