Jesenia Cabrera
Supervisor
Tracy,CA
Summary
Dynamic Supervisor at McHenry Home with a proven track record in operations management and team building. Enhanced customer satisfaction through effective problem-solving and strategic planning. Skilled in training and mentoring staff, fostering collaboration across departments, and driving process improvements to achieve organizational goals.
Overview
8
8
years of professional experience
1
1
Language
Work History
Supervisor
McHenry Home
12.2017 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Education
High School Diploma -
Duncan Russell
Tracy, CA06.2003
Medical Assistant - Medical
Boston Reed
Stockton Adult School06.2003
Skills
Staff management
Operations management
Process improvement
Strategic planning
Decision-making
Customer service
Team building
Training and mentoring
Timeline
Supervisor
McHenry Home
12.2017 - Current
High School Diploma -
Duncan Russell
Medical Assistant - Medical
Boston Reed