Jesenia Hardge
San Tan Valley,AZ
Summary
Diligent Communications Manager with +10-year progressive career across both internal and external communications. Offering excellent management and organizational skills to coordinate multiple, concurrent projects. Articulate writer with talent for creating engaging content.
Overview
7
7
years of professional experience
Work History
Sr. Communications Manager
Village MD, Primary Health
01.2022 - Current
- Evaluated program effectiveness to determine return on investment.
- Increased employee engagement with the implementation of an internal newsletter highlighting company updates and successes.
- Built and maintained relationships with key clinicians, spokespeople, advocates and opinion leaders.
- Streamlined internal communication processes for increased efficiency and productivity.
- Managed communication department's $75k budget.
- Developed strong relationships with key industry influencers, expanding the company''s network and reach.
- Provided expert guidance on messaging during high-profile events, ensuring consistency across all platforms.
- Enhanced brand visibility by developing and executing strategic communications plans.
Event Coordinator, Manager
Hatfield Medical Group, Primary Healthcare
01.2019 - 01.2022
- Implemented protocols and procedures to effectively manage planning process in a Value Based Healthcare model.
- Enhanced attendee experience by meticulously planning and executing event logistics.
- Developed post-event reports to determine effectiveness of each event.
- Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
- Brainstormed and implemented creative event concepts and themes to support provider panel growth for 23 clinics.
- Developed and distributed event surveys to gather feedback and assess event success.
- Conducted post-event analysis, identifying areas of improvement for future events.
- Evaluated feedback from attendees after each function, utilizing insights gained to inform improvements in subsequent endeavors.
Enrollment Specialist, Software Engineering Pgm.
WOZ U/ Coder Camps
02.2017 - 01.2019
- Conducted comprehensive applicant interviews to determine eligibility and fit for specific programs.
- Analyzed customer needs to provide customized programs and tuition payment options
- Researched and identified potential new markets.
- Reviewed statistic enrollment data and prepared reports.
- Enhanced customer service by promptly addressing inquiries and resolving issues in a timely manner.
- Managed accurate recordkeeping of student information and application documents, ensuring compliance with regulations.
Education
Master of Arts - Human Services
Argosy University
Online11.2016
Bachelor of Science - Business Management
Argosy University
Online01.2015
Skills
- Event Publicity
- Media Relations
- Campaign coordination
- Calendar Management
- Event Planning
- Business Growth
- Internal Communications
- Communication Planning
Accomplishments
- Achieved 2022 Marketing Team Award for supporting multiple Outreach markets and their total New Patient growth through event scheduling.
- Supervised team of 10 staff members.
- Collaborated with team of 68 in the development of New Patient Growth.
- Resolved event optimization issues through ROI evaluation.
Timeline
Sr. Communications Manager
Village MD, Primary Health
01.2022 - Current
Event Coordinator, Manager
Hatfield Medical Group, Primary Healthcare
01.2019 - 01.2022
Enrollment Specialist, Software Engineering Pgm.
WOZ U/ Coder Camps
02.2017 - 01.2019
Master of Arts - Human Services
Argosy University
Bachelor of Science - Business Management
Argosy University
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