Jesenia Jackson
Willingboro
Summary
Compassionate professional skilled in patient care and customer service. Proven ability to develop personalized client experiences and maintain a clean, organized workspace. Committed to ensuring client safety and comfort.
Overview
5
5
years of professional experience
Work History
Makeup Artist
Self-employeed
Willingboro
04.2024 - Current
- Consulted with clients to understand their makeup preferences and requirements.
- Applied makeup for various events, including weddings and photo shoots.
- Educated clients on skincare and makeup techniques, empowering them to confidently apply looks at home.
- Developed personalized makeup looks based on individual client features and styles.
- Collaborated with photographers and stylists to create cohesive visual concepts that met client expectations.
- Managed scheduling and appointments to maximize client satisfaction and service efficiency.
- Applied corrective makeup techniques to cover blemishes, dark circles, and other skin discolorations.
- Consulted with clients about desired look or color palette prior to the application process.
Medical Assistant
Virtua Hospital
Mount Holly
09.2023 - Current
- Recorded patient histories and vital signs accurately in electronic records.
- Coordinated with healthcare team to enhance patient care delivery and improve overall patient experience.
- Provided compassionate support to patients during visits and treatments, fostering a supportive atmosphere for recovery and comfort.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Maintained accurate medical records by filing, charting, transcription, and data entry into electronic health record system to support effective patient management.
- Collected samples from patients for laboratory testing purposes.
- Cleaned medical equipment according to established procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Performed various diagnostic tests, including EKGs and spirometry, to support patient assessments.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Positioned patients properly during examination or treatment for comfort and safety.
- Changed dressings on wounds to prevent infection and check for healing.
Server
Blue Claw Seafood & Crab Eatery
Burlington
04.2021 - 08.2023
- Welcomed guests and guided them to their tables.
- Provided exceptional service to high volume of daily customers.
- Delivered exceptional customer service to promote guest satisfaction.
- Took accurate food and drink orders from customers.
- Engaged customers with recommendations and answered questions to boost sales.
- Provided recommendations for seafood dishes based on customer preferences.
- Delivered food orders promptly and courteously.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Resolved customer inquiries and service issues to enhance guest experience.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained cleanliness and organization of dining area throughout shifts.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Processed payments efficiently using point-of-sale system.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Assisted in training new servers on menu items and service standards.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Stocked service areas with supplies during slow periods.
- Informed customers of daily specials and signature menu items.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Checked food before serving it to customers.
- Followed health safety guidelines when preparing and serving food products.
- Checked identification to verify if guests meet the minimum age to legally purchase or consume alcoholic beverages.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
Associate of Science - Nursing
Rowan College At Burlington County, Mount Laurel,
Mount Laurel, NJ12-2027
High School Diploma -
Burlington County Institute of Technology
Westampton, NJ06-2022
Skills
- Brand awareness
- Customer service
- Clear communication
- Team collaboration
- Hospitality service expertise
- Time management
- Multitasking
- Task prioritization
- Professional appearance
- Professional demeanor
- Daily specials memorization
- Food promotion
- Menu memorization
- Infection control
- Safe food handling
- Allergy awareness
- Appointment scheduling
- POS operations
- Regulatory compliance
- Electronic health records
- Performance enhancement
- Patient care
- Professional appearance
- Professional demeanor
- Performance enhancement
Timeline
Makeup Artist
Self-employeed
04.2024 - Current
Medical Assistant
Virtua Hospital
09.2023 - Current
Server
Blue Claw Seafood & Crab Eatery
04.2021 - 08.2023
Associate of Science - Nursing
Rowan College At Burlington County, Mount Laurel,
High School Diploma -
Burlington County Institute of Technology