Jesenia Martinez

Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files.

• Assist doctor during dental procedures.
• Perform prophylaxis and dental hygiene instructions to all patients.
• Take appropriate radiographs per visit.
• Take impressions.
• Prepare dental instruments and dental supplies for procedures.
• Administer nitrous oxide under dentist supervision.
• Keep dental instruments sterilized and clean according to guidelines.
• Maintain back office and treatment rooms clean and organized.
• Assist during dental surgeries under anesthesia.
• Order dental supplies and perform routine maintenance.
• Educate members in oral hygiene.
• Perform dental radiographs and prophylaxis.
• Take impressions for spacers and other dental appliances.
• Maintain dental treatment rooms clean and sterilized.
• Educate patients on appropriate after care instructions.
• Schedule patients' next visit accordingly.
• Apply dental sealants.
• Provide customer service to customers regarding their health coverage.
• Speak with members regarding their health coverage.
• Update personal information for members when needed.
• Explain and provide members with benefit information according to their health plan.
• Take payments via phone.
• Follow HIPAA guidelines when speaking with members.