Super dedicated Customer-focused professional with 3+ years of experience in the customer service; enjoys building relationships with the customers! Loves collaborating with teams or having individual tasks and always willing to learn to improve knowledge to move up in the company. Experienced in cash handling, nightly deposits, and closing/opening store duties. Extremely hard working and reliable- always willing to try to come up with a solution no matter what the situation and also well working in fast paced environments!
Overview
8
8
years of professional experience
Work History
Customer Experience Manager
Five Below
Lompoc, CA
08.2022 - Current
ability to open/close tills and store
knows how to close payroll
stocking and receiving inventory; freight experience
manager tasks in the office
cash handling
collaborated with team members to achieve store goals, fostering a supportive and high-performing work environment
cleaning and organizing skills
knows how to process returns
inventory and replacing stock in system
order supplies
assist customers on sales floor
help customers leave satisfied and diffuse hostile situations
building relationships with customers to encourage repeat business
nightly deposits and closing tasks
helped open multiple different locations and inventory
experience in donations and setting up visual displays to push certain merchandise
Post Construction Clean up
Crystal Dove Cleaning Co.
Lompoc, CA/ Pismo Beach, CA
08.2020 - 08.2020
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Collaborated effectively with colleagues to complete large-scale projects within designated timeframes.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
Paid attention to detail while completing assignments.
Conducted regular inspections of facilities, identifying areas for improvement and addressing concerns promptly.
Developed and maintained positive relationships with clients, responding to requests and feedback effectively.
Utilized cleaning equipment and chemicals safely, adhering to industry regulations and best practices for environmental safety.
Mopped and vacuumed floors to remove residue and restore finished appearance.
Used time management and efficient cleaning methods to meet deadlines.
Babysitter
N/A
Santa Maria, CA
04.2017 - 07.2019
Prepared nutritious meals and snacks while accommodating dietary restrictions.
Planned fun outings and activities to keep children entertained.
Communicated effectively with parents regarding children's progress and daily activities.
Maintained a clean and organized environment, maintaining hygiene and safety standards.
Adapted quickly to children's needs, providing support in various situations.
Formed positive relationships with children, gaining trust and comfort in care settings.
Played games, worked on puzzles, and read books to young children.
Organized and cleaned home after activities by picking up toys and straightening up the living area.
Reassured children when upset providing emotional support and stability.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Education
N/A
Cabrillo High School
Lompoc, CA
06-2022
Skills
Excellent people skills and customer empathy
Training and onboarding, team recruiting and hiring experience