Jesenia Niegarzy
Clifton Park,NY
Summary
I have been a loyal employee for Priority One Payroll for eight consecutive years. I have excellent attendance and have remained dedicated throughout my career. I started as a part-time office aide and advanced into multiple positions. I am enthusiastic, well organized, great at multi-tasking and a hard worker. I have exceptional customer service, clerical and secretarial skills.
Overview
17
17
years of professional experience
Work History
Office Assistant
Priority One Payroll
09.2015 - Current
- Manage a steady flow of communication via email, fax, phone, and online with efficiency in organization, prioritization, and timely response time
- Efficiently and accurately complete tasks according to importance, regularly prioritizing to meet daily deadlines
- Maintain professionalism and courtesy in a high-pressure, fast-paced environment, with both clientele and internal staff
- Tracking, sorting, prioritizing, and responding to many emails throughout the day
- Answering general payroll questions from coworkers and clients through your workday
- Balancing workload and answering general payroll questions from clients, according to importance
- Troubleshooting client issues, resolving errors, and creating a strong line of communication
- Organization, Multi-tasking, and Problem-solving skills
- Maintain files
- Answer phones and handle routine questions or issues
- Compile data from various sources
- Handle computer files, and answer questions about transactions and procedures.
Beauty Department Manager
CVS Pharmacy
01.2007 - 09.2015
- Payroll-tracking and maintaining employee timesheets and prepare/distribute payroll for staff of direct reports
- Loss Prevention-upholding store policies, reporting theft and suspicious activity
- Auditing-maintaining updated billing(s), organizing/tracking day-to-day paperwork and appropriately filing
- Customer Service-promoting a welcoming atmosphere on a daily basis
- Offering assistance and building a relationship with the customers
- Upselling-offering additional services to customers while maintaining a positive attitude
- Team Leadership-being considerate of co-workers and able to mediate any concerns Able to delegate and prioritize daily tasks
- Oversaw daily office operations for staff
- Multi-Tasking- have the ability to perform multiple roles while completing necessary tasks
- Oversaw inventory and office supplies
- Attention to detail- Performing receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations
- Reduced overhead by taking on more responsibility with creative and administrative projects.
Education
Some of High School
01.2006
Skills
- Supply Management
- File Maintenance
- Inventory Management
- Mail handling
- Administrative Support
- Clerical Support
- Customer Service
- Invoice Processing
- Data Entry
- Payroll Processing
Timeline
Office Assistant
Priority One Payroll
09.2015 - Current
Beauty Department Manager
CVS Pharmacy
01.2007 - 09.2015
Some of High School