Jesenia Nunez
East Hartford,CT
Summary
Dedicated Medical Assistant with a strong background in both administrative and clinical environments, offering a unique blend of technical skills and compassionate patient care. Proficient in managing patient records, scheduling appointments, and assisting with medical procedures while ensuring compliance with healthcare regulations. Bilingual in Spanish and English, enhancing communication with diverse patient populations and fostering a welcoming atmosphere. Committed to contributing to a dynamic healthcare team that prioritizes quality service and patient satisfaction.
Overview
13
13
years of professional experience
Work History
Certified Medical Assistant
CHC
09.2025 - Current
- Administered immunizations and conducted routine medical tests for pediatric patients.
- Assisted physicians with examinations and procedures, ensuring patient comfort and safety.
- Managed patient records using electronic health record systems, ensuring accuracy and compliance.
- Educated families on treatment plans, medications, and preventive care strategies.
- Rooming Patient
- Vaccinating patient
- Helping with Referrals
- Assisting with forms
Certified Medical Assistant
Manchester Pediatric Associates
12.2024 - 08.2025
- Administered vaccinations to individuals in community health settings. Supported healthcare teams in maintaining accurate vaccination records. Assisted in educating patients about vaccine benefits and safety.
- Assisted in rooming patients to facilitate timely medical evaluations. Supported healthcare staff in preparing examination rooms for patient visits. Provided comfort and assistance to patients during the check-in process.
- Verified and validated demographic information for accuracy.
- Communicated essential updates and findings to healthcare provider.
- Organized and managed scheduling processes to optimize resource allocation.
- Executed comprehensive form completion processes to ensure accuracy and compliance.
- Assisted in managing calls to support team communication and project updates. Provided timely responses to inquiries to enhance customer satisfaction. Collaborated with team members to streamline call processes and improve efficiency.
- Assisted in monitoring patient heart activity through EKG procedures. Supported healthcare teams in interpreting EKG results for accurate diagnosis. Contributed to patient care by ensuring timely EKG tests were performed.
- Assisted in running specimens for testing procedures. Supported laboratory teams in conducting tests efficiently. Contributed to maintaining accurate records of specimen results.
- Assisted in patient examinations, documenting vital signs and medical histories accurately.
Medical Assistant
Community Health Centers
05.2021 - 12.2024
- Assisted with patient rooming and vital sign checks. Supported requests for medical records and scheduled follow-up appointments. Conducted hearing and eye chart tests, specimen collection, strep tests, and pregnancy tests. Documented results in the computer system and placed lab orders. Managed phone calls related to prior authorizations and sports forms. Scanned vaccination records for patient files.
- Assisted customers by answering calls and directing inquiries to appropriate employees. Created and maintained forms for service requests and information updates. Supported team members by providing necessary documentation as needed.
Medical Assistant
Trinity Health of New England
12.2019 - 04.2021
- Physiatry- Pain Management, Greeting Patients, Registration, Rooming patients, Vitals signs, Checking out, Medical Records, MRI, Transcribe Referrals, Prior Authorizations OR, MRI, Stocking rooms, Prepping for procedures, Draw up Botox, Assist with procedures, Documenting Calls, Answering calls
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Assistant
First Choice Health Centers
09.2017 - 06.2019
- Pediatric Department, Greeting patients, Registration, Rooming patients, Vitals signs, Scheduling next appointments, Hearing/ Eye Chart, Specimen collection, Strep Test, Pregnancy Test, Document Results Log book/computer, Placing Order, Referrals, Labs, TE, Insurances, Flu season List & PE
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Assisted healthcare providers in patient examinations and procedures, ensuring high-quality care delivery.
Medical Assistant
Greene Chiropractic LLC
07.2014 - 06.2017
- Greet patients and handle phone lines, Schedule appointments, Bring patients into examination room, Connect tens machine to patients, document accordingly, Maintain a clean and safe environment for staff and patients
WORK STUDY, ADMINISTRATIVE ASSISTANT
American Institute
04.2013 - 01.2014
- Answered and fielded phone calls to appropriate party, Filed student records and documents, Ordered supplies for offices, Greeted visitors and documented visits accordingly, Organized lab rooms with supplies in a neat fashion, Faxed materials as necessary, Maintained a professional demeanor at all times
Education
Diploma - Medical Assistant Program
American Institute
West Hartford, CT03.2014
High School Diploma - undefined
Hartford Public High School
Hartford, CT06.2010
Skills
- ECW
- Athena
- Epic
- Compassionate patient support
- Patient support services
- Efficient appointment management
- Effective problem resolution
- Biohazard waste management
- Support in patient care
- Proficient in EMR systems
- Skilled in managing patient charting software
- Experienced in software tools
- Clinical terminology expertise
- Streamlined regulatory workload coordination
- Medical records management
- Administering vaccinations
- Demographic analysis
- Initial screening process
- Healthcare service coordination
- Positive Attitude
- Charting
- Compliance
- MaintenanceMeeting Planning
- Procedures
- Terminology
- Athena
- Medical billing and coding
- Patients' file maintenance
- Microsoft applications
- Appointments scheduling
- Data entry
- Insurance company verification
- Electronic case writing
- Epic management
- Radiology expertise
- Experience with Quest Diagnostics
- Referrals
- Advanced computer skills; MS Office/Outlook/Word/Excel
- In-depth knowledge of medical terminology
- Familiar with ICD-9 and CPT coding
Accomplishments
Certified Clinical Medical Assistant(CCMA) 08/2024
State Certified Vaccinator -2024
Botox Certificate- 2020
BLS and CPR Certified- 11/18/2025
Languages
English
Spanish
Timeline
Certified Medical Assistant
CHC
09.2025 - Current
Certified Medical Assistant
Manchester Pediatric Associates
12.2024 - 08.2025
Medical Assistant
Community Health Centers
05.2021 - 12.2024
Medical Assistant
Trinity Health of New England
12.2019 - 04.2021
Medical Assistant
First Choice Health Centers
09.2017 - 06.2019
Medical Assistant
Greene Chiropractic LLC
07.2014 - 06.2017
WORK STUDY, ADMINISTRATIVE ASSISTANT
American Institute
04.2013 - 01.2014
High School Diploma - undefined
Hartford Public High School
Diploma - Medical Assistant Program
American Institute