Jesenia Valera Coblyn

• Monitor service vendor performance and ensure compliance with contract service levels.
• Developed and implemented leasing strategies to optimize occupancy rates across multiple properties.
• Assisted in budget preparation and financial reporting for effective resource allocation.
• Implemented energy-efficient measures throughout managed properties to reduce utility expenses while promoting sustainability practices among tenants.

• Assisted the Property Manager with commercial real estate transactions and daily operations, focusing on tenant satisfaction for 1 million square feet.
• Built strong relationships with tenants, clients, and vendors to improve communication and tenant relations.
• Coordinated repair and maintenance projects, negotiated construction contracts for tenant improvement and capital projects over 75,000, and ensured vendor compliance.
• Supported financial planning by inputting data for budget reports, tracking expenses, and identifying cost-saving opportunities.
• Reviewed lease agreements, adding CAM Pools in Yardi to ensure accurate financial allocations.
• Coordinated tenant communications to enhance satisfaction and retention.

• Oversaw the management of 500,000 square feet of retail, medical, and office properties, collaborating with property managers to ensure operational efficiency and tenant satisfaction.
• Developed and maintained compliance tracking systems, utilizing pivot tables to monitor certificates of insurance and ensure vendor adherence to requirements.
• Prepared and analyzed monthly budget reports and executive financial statements, identifying financial trends and variances to inform decision-making.
• Conducted new tenant walk throughs and property inspections, addressing maintenance concerns and ensuring lease compliance.
• Reviewed and interpreted lease agreements, providing key insights on terms, obligations, and financial impacts to guide property management strategy.

• Managed tenant relations and served as the primary liaison between tenants and the Department of Aviation, ensuring effective communication and issue resolution.
• Planned, promoted, and executed special events, overseeing all aspects to maximize attendance and engagement.
• Designed and implemented a digital hangar inspection application, improving workflow efficiency and reporting accuracy.
• Streamlined office workflows by implementing electronic filing systems, reducing retrieval time significantly.
• Assisted in budget preparation and monitoring, ensuring accurate financial reporting and resource allocation.
• Led cross-departmental projects to improve communication and collaboration among teams, fostering a cohesive work environment.
• Mentored junior staff on administrative procedures, promoting professional development and best practices within the team.
• Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
• Managed correspondence and documentation, ensuring compliance with regulatory requirements.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
• Volunteered to help with special projects of varying degrees of complexity.

• Managed a 1.5 million-square-foot portfolio of retail, medical, and office properties, ensuring operational efficiency and tenant satisfaction.
• Prepared and analyzed monthly budget comparisons and executive summaries, providing financial insights to support decision-making.
• Facilitated new tenant walk throughs and property inspections, providing detailed checklists to ensure compliance and a smooth onboarding process.

• Assisted Property Manager with general real estate transactions, ensuring efficient leasing and operational processes.
• Provided comprehensive support for tenants, clients, and vendors, ensuring smooth property management operations.
• Coordinated Tenant Improvements and Capital Improvements following budgeted criteria.

• Managed customer calls, ensuring timely responses, issue resolution, and work order management to enhance tenant satisfaction.
• Maintained key account documentation, including insurance certificates, service contracts, and financial agreements.
• Prepared vendor payment processing agreements and coordinated vendor bidding for property projects over $300,000.00.

Implemented process improvements that streamlined service workflows and increased operational efficiency.

• Developed and maintained strong relationships with clients to enhance service delivery and satisfaction.