Jesenya Ruiz
Houston,TX
Summary
Efficient worker is known for maintaining high productivity levels and completing tasks swiftly. Skilled in customer service, time management, and conflict resolution. Excel at communication, teamwork, and adaptability, ensuring seamless operations in fast-paced environments. Experience in managing and training staff, inventory control, and customer service. Strengths include strong leadership capabilities, adeptness at quick decision-making, and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Front Line Server
Mikki's Cafe
Pearland, TX
05.2024 - Current
- Monitored stock levels of menus, beverages, supplies, and equipment throughout the shift.
- Cleaned and sanitized tables between seatings.
- Maintained knowledge of restaurant menu items, beverage selections, and promotions offered at the establishment.
- Assisted in closing duties such as restocking items, cleaning work areas, and tidying the dining area for next-day operations.
Concession Stand Lead
DATCU Stadium
Denton, TX
08.2023 - Current
- Performed opening and closing duties such as restocking supplies and cleaning workstations at the end of each shift.
- Analyzed financial data related to concession stand operations such as cost per item sold or total revenue generated.
- Ensured adherence to safety standards while preparing food items according to recipes.
- Supervised staff members during shifts to ensure efficiency and compliance with company policies.
- Assisted in the training of new employees on concession stand operations and policies.
Cashier
Cracker Barrell Old Country Store
Pearland, TX
05.2022 - 08.2022
- Assisted customers over the phone regarding store operations, product information, and order placement.
- Kept records of purchases; maintained the orderly appearance of the checkout area; restocked supplies as needed.
- Organized promotional displays or arranged merchandise on counters or tables to promote sales.
- Maintained cleanliness of the checkout area including countertops, registers, windowsills, and floors.
Education
Master's in Criminal Justice - Criminal Justice
University of North Texas
Denton, TX05-2027
High School Diploma -
Yes Prep East End
Houston, TX06-2023
Skills
- Order Management
- Salesmanship
- Stress Tolerance
- Menu Memorization
- Customer Service
- Excellent multi-tasker
- Interpersonal Skills Development
- Organizational abilities
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Front Line Server
Mikki's Cafe
05.2024 - Current
Concession Stand Lead
DATCU Stadium
08.2023 - Current
Cashier
Cracker Barrell Old Country Store
05.2022 - 08.2022
Master's in Criminal Justice - Criminal Justice
University of North Texas
High School Diploma -
Yes Prep East End