JESER NAVARRO
Canutillo,USA
Summary
Certified Manager with extensive experience in operations management at McDonald's, focusing on staff development and customer satisfaction. Implemented strategic planning initiatives that resulted in measurable improvements in efficiency and productivity. Skilled in problem resolution and team collaboration, fostering a positive work environment that enhances employee growth and retention.
Overview
4
4
years of professional experience
Work History
Certified Manager
McDonald's
Canutillo, TX
07.2021 - Current
- Conducted performance evaluations of staff members to identify areas for improvement and provide constructive feedback for career advancement opportunities.
- Developed strong client relationships resulting in increased customer satisfaction and retention rates.
- Facilitated open communication among team members, promoting a collaborative work environment conducive to problem-solving and innovation.
- Coordinated employee training programs to enhance workforce skills, improving overall efficiency and productivity levels.
- Improved inventory management systems, reducing waste and optimizing resource utilization.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
High School Diploma -
Canutillo High School
Canutillo, TX06-2021
Some College (No Degree) - Computer Programming
El Paso Community College
El Paso, TXSkills
- Operations Management
- Strategic Planning
- Cross-functional Team Coordination
- Staff Development
- Organizational Development
- Product Management
- Workforce Planning
- Time Management
- Computer Skills
- Teamwork and Collaboration
- Team Leadership
- Organizational Skills
- Verbal and written communication
- Adaptability and Flexibility
- Complex Problem-solving
- Problem Resolution
- Task Prioritization
Custom
www: Bold Profile
Timeline
Certified Manager
McDonald's
07.2021 - Current
High School Diploma -
Canutillo High School
Some College (No Degree) - Computer Programming
El Paso Community College
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