Jeshaiah Barnes
Dallas,TX
Summary
Dedicated and personable Server with 3+ years of experience in high-volume restaurants. Proven track record of providing exceptional customer service and delivering high-quality dining experiences. Skilled in taking orders, serving food and beverages, and ensuring customer satisfaction. Able to work efficiently in fast-paced environments while maintaining a positive attitude. Seeking to contribute my expertise and professionalism to a dynamic team in a reputable restaurant.
Overview
3
3
years of professional experience
Work History
Waitress
Omni
Dallas
10.2023 - Current
- Welcoming guests with a warm smile and genuine enthusiasm
- Set tables according to type of event and service standards
- Providing attentive and personalized service to each diner
- Sharing recommendations with contagious excitement, highlighting favorite dishes and specials
- Ensuring every detail of the dining experience exceeds expectations
- Anticipating needs and going the extra mile to accommodate requests
- Engaging with patrons, building rapport, and creating a memorable atmosphere
- Taking pride in the presentation of meals, making each plate a work of art
- Eagerly addressing any concerns or questions, striving to ensure satisfaction
- Exuding passion for the culinary experience and delighting in sharing it with others
Waitress
RA Sushi
Richardson, Texas
11.2022 - 08.2023
- Provided exceptional customer service by promptly greeting guests, taking accurate orders, and ensuring a positive dining experience
- Demonstrated strong multitasking skills by efficiently managing a high volume of tables while prioritizing orders and coordinating with kitchen staff
- Maintained cleanliness and organization in dining areas, including setting up tables, refilling condiments, and promptly clearing dishes
- Upsold menu items and beverages to increase revenue and enhance guest satisfaction
- Collaborated effectively with fellow waitstaff and kitchen team to ensure seamless service and timely delivery of orders
Customer Service Rep
Western Union
10.2021 - 10.2022
- Researches and resolves issues by responding to escalated inquiries, researching information, providing information to service representatives, following up on calls for service, interacting with customers on the phone, via email, webchat and in person, and working with outside agencies and managers to resolve issues
- Provides general clerical support by assisting patrons or customers; providing general or specific information; processing requests for services, researching information, compiling information, maintaining general office records, processing the mail, and assisting with other services including cash handling
- Processes requests by updating accounts, handling requests for new service or toll tags, supporting online access, reporting computer issues to the help desk, posting transactions, monitoring, and updating corporate accounts, researching violations, and resolving email / chat requests
- Processes payments by verifying information for accuracy, reviewing images, processing payments for overnight payments, and researches and resolves credit card dispute
- Maintaining an excellent level of precision and observation while completing customer validations, verifications, and uploading documents
Education
Business Management And Administration -
Richland College
Dallas, TX01.2025
Skills
- Excellent communication
- Strong memory and organizational abilities
- Attention to detail and accuracy
- Empathy and emotional intelligence
- Ability to work well under pressure
- Menu knowledge and recommendation skills
- Teamwork and collaboration
- Flexibility and adaptability
- Passion for hospitality and providing exceptional service
Timeline
Waitress
Omni
10.2023 - Current
Waitress
RA Sushi
11.2022 - 08.2023
Customer Service Rep
Western Union
10.2021 - 10.2022
Business Management And Administration -
Richland College