Experienced manager and analytical problem-solver with a proven track record in team building, leadership, and motivation. Exceptional customer relations aptitude and strong relationship-building skills. Skilled in independent decision-making and sound judgment for driving positive outcomes. Committed to leveraging training, monitoring, and morale-building abilities to increase employee engagement and elevate performance levels.
Hi, I’m
Jeshmin Ali
West Sacramento,CA
Summary
Overview
7
years of professional experience
1
Certification
Work History
West Sacramento Police Department
Traffic Operational Officer
04.2025 - Current
Job overview
- Implemented temporary lane changes to accommodate special events or emergencies while minimizing disruption to everyday traffic flow.
- Reduced accidents by closely monitoring traffic patterns and adjusting control measures accordingly.
- Increased efficiency in work zones, maintaining clear communication with site supervisors and crew members at all times.
- Conducted daily equipment inspections, maintaining proper functionality of stop signs, cones, barricades, and other essential tools.
- Collaborated with law enforcement agencies to manage emergency situations, prioritizing public safety above all else.
- Set up cones, signs and barrel barricades and flagged traffic to encourage safety of customers, employees and traveling public.
- Maintained traffic control closures for pilot car operation, lane and road closures and detoured routes to support crews working along public right-a-way.
West Sac Police Department
Volunteer Police Officer
11.2022 - Current
Job overview
- Enhanced community safety by conducting regular foot and vehicle patrols.
- Organized and led community outreach programs to enhance police-community relationships, fostering trust and cooperation.
- Provided exceptional customer service to citizens in need, addressing their concerns with empathy and professionalism.
- Increased community engagement, establishing volunteer program that supported local police initiatives.
- Promoted positive community relations by attending various events as a representative of the police department.
Brosnan Risk Consultants
Security Officer
05.2024 - 04.2025
Job overview
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Reported suspicious activities and persons to law enforcement.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Allied Universal
Security Personnel
04.2024 - 06.2024
Job overview
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Family Dollar
Assistant Manager
02.2024 - 04.2024
Job overview
- Optimized store displays and appearance via strategic merchandising.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Answered questions about store policies and addressed customer concerns.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Implemented safety protocols for staff and customers alike, maintaining a secure retail environment at all times.
- Maintained visual merchandising standards to create an engaging shopping experience for customers.
- Supervised cash handling procedures to minimize discrepancies and prevent theft or fraud incidents within the store premises.
- Increased employee productivity by developing comprehensive training programs and providing ongoing support.
- Assisted Manager in interview process of prospective employees and provided feedback.
Jacent Strategic Merchandising
Merchandiser
03.2022 - 03.2024
Job overview
- Place products strategically.
- Build attractive displays.
- Merchandise impulse items on clip strips and J-hooks.
- Execute merchandising resets.
- Cultivate relationships with in-store management.
- Collaborate with store personnel.
- Ensure shelves are stocked with the right products and quantities.
- Display, arrange, price, and rotate products in-store.
- Maintain store shelves by removing dated or damaged products.
- Monitor store inventory based on sales and intake.
Winston Retail
Merchandiser Coordinator
09.2021 - 01.2024
Job overview
- Maintained up-to-date knowledge of industry trends, incorporating innovative ideas into store presentations.
- Coordinated closely with store managers on space allocation plans for new product lines while considering existing inventory levels and seasonality factors.
- Conducted regular store audits, ensuring compliance with company standards and guidelines.
- Boosted sales by strategically arranging and promoting products instore.
- Improved store layout efficiency by analyzing and adjusting merchandise displays.
- Supported marketing campaigns through eye-catching in-store displays and promotional materials placement.
Five Below
Merchandising Manager
09.2023 - 12.2023
Job overview
- Contributed to the achievement of sales targets by effectively managing merchandise replenishment and stock levels.
- Managed a team of associates, ensuring proper training, scheduling, and adherence to company policies.
- Provided ongoing coaching to team members, empowering them to excel in their roles while driving overall store performance.
- Supported the Store Manager in all aspects of store operations as needed, maintaining optimal efficiency and customer satisfaction.
- Implemented loss prevention measures to minimize shrinkage and protect store assets.
- Developed strong relationships with vendor representatives, negotiating favorable terms for product purchases.
- Assisted in the recruitment, hiring, and onboarding of new team members, fostering a productive work environment.
Five Below
Customer Experience Manager
01.2023 - 09.2023
Job overview
- Enhanced customer interactions on the sales floor, ensuring a fast and friendly shopping experience.
- Managed cash handling procedures and supported loss prevention efforts.
- Assisted in merchandising initiatives and maintained store cleanliness.
- Developed new employees and on-going performance assessment of current employees.
- Increased employee retention through effective training and mentorship programs.
- Analyzed customer feedback data to identify trends and areas for improvement.
- Reduced response time to customer inquiries by implementing advanced CRM system.
- Managed escalated customer issues promptly, ensuring timely resolutions and maintaining positive relationships.
JCPenney
Sales Floor Supervisor
07.2021 - 01.2023
Job overview
- Directed customer service activities, resolving issues and maximizing sales through effective team management.
- Led training and mentorship initiatives for new employees.
- Implemented inventory management strategies, reducing shrinkage and enhancing profitability.
- Managed scheduling for optimal staffing levels during peak hours, maximizing efficiency and customer satisfaction.
- Developed strong relationships with key clients, resulting in repeat business and increased loyalty towards the brand.
- Resolved escalated customer complaints professionally while maintaining company reputation.
- Coordinated with cross-functional teams for successful product launches and promotional events.
- Implemented loss prevention measures to minimize shrinkage, contributing to improved profitability margins.
JCPenney
Merchandiser Assistant
08.2020 - 07.2021
Job overview
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Verified products appeared at correct locations in proper quantities.
- Updated pricing and signage to complete product displays and educate customers.
Volt By Pegatron
Debug / Backup Line Lead
04.2018 - 09.2020
Job overview
- Provided leadership and training to optimize production line efficiency.
- Ensured compliance with standard operating procedures and monitored daily operations.
- Organized team-building activities, strengthening teamwork and collaboration.
- Enhanced team productivity by streamlining assembly line processes.
- Maintained accurate records of all production activities, providing valuable data for future planning and decision-making processes.
- Reduced downtime for machinery by conducting regular maintenance checks and addressing issues promptly.
Econo Lodge
Front Desk Clerk and Night Auditor
04.2018 - 04.2019
Job overview
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Collected room deposits, fees, and payments.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
- Enhanced guest satisfaction by promptly and professionally addressing inquiries and concerns.
- Collaborated with housekeeping staff to ensure room availability and cleanliness for incoming guests.
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Ensured the security of guests'' personal belongings by managing key card access systems properly.
- Developed strong relationships with guests through friendly interactions, anticipating their needs and exceeding expectations.
Education
D.A.V CollegeFiji Islands
GED from General Education
09.2003
University Overview
Skills
- Cash handling and reconciliation
- Visual merchandising
- Analytical problem solving
- Inventory control
- Monitoring systems
- Public safety enforcement
- Effective team leadership
- Implementation of security protocols
- Physical security management
- Skilled in MS Office tools
- Strong verbal and non-verbal communication
- Salesforce proficiency
- Customer engagement
- Effective conflict resolution
- Collaborative teamwork
- Project coordination
- Organizational growth strategies
Certification
- Driver's License, Class D
- Security Guard Card
Accomplishments
Accomplishments
Employee Of the Month
August 2018
Certificate of Recognition at volt
Employee Of the Month
November 2019
Certificate of Recognition at Volt
Employee Of the Month
November 2020
Associate of the month at JCPenney
Wow Crew of the month
November 2023
Certificate of Recognition at Five Below
Recognitions
Recognitions
- Recognized for outstanding performance and dedication to team goals.
- Awarded for exceptional contributions to team success and leadership.
- contributions to team success and leadership.
- Acknowledged for consistent high-quality work and positive influence on team dynamics.
- Honored for dedication and excellence in service delivery.
- Celebrated for exceptional customer service and teamwork.
- Recognized for enthusiasm, teamwork, and outstanding customer engagement.
Timeline
Traffic Operational Officer
West Sacramento Police Department
04.2025 - Current
Security Officer
Brosnan Risk Consultants
05.2024 - 04.2025
Security Personnel
Allied Universal
04.2024 - 06.2024
Assistant Manager
Family Dollar
02.2024 - 04.2024
Merchandising Manager
Five Below
09.2023 - 12.2023
Customer Experience Manager
Five Below
01.2023 - 09.2023
Volunteer Police Officer
West Sac Police Department
11.2022 - Current
Merchandiser
Jacent Strategic Merchandising
03.2022 - 03.2024
Merchandiser Coordinator
Winston Retail
09.2021 - 01.2024
Sales Floor Supervisor
JCPenney
07.2021 - 01.2023
Merchandiser Assistant
JCPenney
08.2020 - 07.2021
Debug / Backup Line Lead
Volt By Pegatron
04.2018 - 09.2020
Front Desk Clerk and Night Auditor
Econo Lodge
04.2018 - 04.2019
D.A.V College
GED from General Education
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