Jeshua Campos-Reynoso
Pharr,TX
Overview
3
3
years of professional experience
Work History
Shift Manager
Daiso
06.2024 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
Barista Shift Lead
Dutch Bros
07.2023 - 12.2023
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
Barista Manager
Dunkin' Donuts
06.2021 - 12.2023
- Served customers quickly and efficiently and created strategies to prevent delays.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Provided ongoing coaching and support to team members, helping them reach their full potential while fostering a culture of continuous learning and development.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
Education
No Degree - Business Administration
Southern Careers Institute Inc
Pharr, TX04.2025
Timeline
Shift Manager
Daiso
06.2024 - Current
Barista Shift Lead
Dutch Bros
07.2023 - 12.2023
Barista Manager
Dunkin' Donuts
06.2021 - 12.2023
No Degree - Business Administration
Southern Careers Institute Inc