Jeshua Clark
Farmers Branch
Summary
Compassionate professional in mental health care, known for high productivity and efficiency in task completion. Skilled in patient observation, behavior modification techniques, and crisis intervention. Dedicated and adaptable with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Excel in communication, empathy, and teamwork to provide exceptional care and support. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
Work History
Seasonal Medical Assistant
Marquette University Clinic
Milwaukee
11.2021 - 01.2022
- Administered required COVID-19 rapid tests and collected specimens using proper swabbing technique.
- Utilized personal protective equipment (PPE) properly to minimize risk of COVID-19 transmission.
- Adhered to all local, state, and federal requirements regarding patient privacy and confidentiality.
- Collected swab samples from patients for laboratory analysis of COVID-19 status.
- Oversaw client flow through COVID-19 collection station.
- Set up screening stations to check individuals for COVID-19 symptoms.
Patient Care Technician
Physicians Urgent Care
Milwaukee
08.2021 - 01.2022
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Kept instruments and equipment clean and sanitized.
- Ensured that all medical equipment was properly maintained and sterilized.
- Explained treatment procedures to patients and their families.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Recorded patient conditions and vital signs.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or PA.
- Administered injections and vaccinations for patients.
- Conducted vision exams, DOT exams, and assisted with conducting sports physical exams.
- Performed CLIA testing.
- Answering patient in-coming calls and returning patient calls.
- Utilized EMR systems for documentation of patient visits and treatments provided.
- Reviewed charts prior to each visit to ensure accuracy of information entered into EMR system.
Registered Behavior Technician
Action Behavior Centers
Coppell
11.2024 - 03.2025
- Developed and implemented customized behavior intervention plans for children with autism.
- Assisted patients in improving social interactions through targeted prompting and guidance.
- Observed patient behavior in various environments to assess levels of functioning and progress towards goals.
- Maintained accurate and detailed records of patient care, condition, progress, and concerns.
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
- Participated in team meetings to discuss case updates and collaborate on treatment plans.
Triage Medical Assistant
Village Health Partners
Plano
08.2022 - 11.2024
- Ensured compliance with HIPAA regulations while speaking with patients over the phone, managing appointments, and patient records.
- Gathered patient information for vital signs, health history, and current medical issues.
- Delivered compassionate phone support and coordinated care between healthcare providers.
- Educated patients about medications, procedures and physician's instructions.
- Conducted follow-up calls with patients regarding their health status or lab results.
- Communicated with pharmacies for prescription refills on behalf of supervising physicians.
- Coordinated referrals between primary care providers, specialists and other healthcare professionals.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Medical Assistant
TMJ & Orofacial Pain Treatment Centers of WI
Waukesha
02.2022 - 07.2022
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patient examinations.
- Conducted patient interviews for Tmj and sleep appliances and documented health information accurately in paper medical records.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Explained treatment procedures and dentist's instructions.
- Handled general office duties to support administrative staff during peak hours.
- Supported administrative staff by processing payments.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Documented notes during patient visits.
- Organized paper charts and documents to maintain team productivity.
- Recognized by management for providing exceptional patient service.
- Responded promptly to inquiries from dentists and other healthcare providers related to referrals.
DoorDash Deliver Driver
DoorDash
Milwaukee
02.2021 - 08.2021
- Greeting consumers.
- Providing outstanding customer service.
- Picking up orders and delivering consumer orders in a timely manner.
- Delivering consumers their online orders.
- Updating consumers about wait times and possible order delays.
- Answering consumer phone calls/text about their orders and responding in a timely matter.
Pharmacy Technician
KPH Healthcare Services
Brookfield
09.2018 - 01.2021
- Maintained proper storage and security conditions for medications.
- Manually filled prescriptions for patients in long term care facilities.
- Counted, measured, and compounded medications following standard procedures, making modifications as instructed by a pharmacist and according to prescription information.
- Calculated dosage, filled prescriptions and prepared prescription labels with great accuracy.
- Processed incoming pharmaceutical drug orders.
- Performed various pharmacy operational activities with a strong commitment to accuracy, efficiency, and service quality.
- Stocked, labeled and inventoried controlled medications to keep accurate records.
- Organized and packed patient prescription medications into to totes to be delivered to long term care facilities in that were in contract with the pharmacy.
- Pre-packed bulk and narcotic medicines, filled bottles with prescribed medications and affixed labels.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Worked effectively in team environments to make the workplace more productive.
Room Attendant
Potawatomi Hotel & Casino
Milwaukee
07.2017 - 09.2018
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, sweeping, scrubbing and mopping floors, changing bed linens, and restocking bathroom supplies.
- Greeted Hotel guests.
- Carried linens, towels, toilet items, and cleaning supplies, using wheeled carts.
- Cleaned hallways, lobbies, and lounges so that health standards were met.
- Emptied wastebaskets, emptied and cleaned trays, and transported other trash and waste disposal areas.
- Replenished supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
- Kept storage areas and carts well-stocked, clean and tidy.
- Washed windows, walls, and ceilings.
- Disinfected equipment and supplies, using germicides.
- Observed precautions required to protect hotel guest property and report
- damages, theft, and found items to supervisors.
- Trained new staff and gave instructions regarding work and methods and routines.
- Engaged with guests providing excellent customer service.
Retail Sales Associate
Walmart
Milwaukee, Wisconsin
10.2016 - 01.2017
- Provided exceptional customer service, ensuring a positive shopping experience for all customers.
- Resolved customer complaints promptly and effectively, ensuring high levels of satisfaction and repeat business.
- Maintained cleanliness and organization of assigned areas within the store.
- Managed multiple tasks simultaneously during busy periods while maintaining attention to detail.
- Assisted in inventory management, including receiving and restocking merchandise.
Education
High School Diploma -
Penn Foster High School
Milwaukee08-2015
Skills
- Crisis intervention techniques
- Behavior assessment
- Patient engagement strategies
- HIPAA compliance
- Team collaboration
- Behavior modification
- Empathy and communication
Timeline
Registered Behavior Technician
Action Behavior Centers
11.2024 - 03.2025
Triage Medical Assistant
Village Health Partners
08.2022 - 11.2024
Medical Assistant
TMJ & Orofacial Pain Treatment Centers of WI
02.2022 - 07.2022
Seasonal Medical Assistant
Marquette University Clinic
11.2021 - 01.2022
Patient Care Technician
Physicians Urgent Care
08.2021 - 01.2022
DoorDash Deliver Driver
DoorDash
02.2021 - 08.2021
Pharmacy Technician
KPH Healthcare Services
09.2018 - 01.2021
Room Attendant
Potawatomi Hotel & Casino
07.2017 - 09.2018
Retail Sales Associate
Walmart
10.2016 - 01.2017
High School Diploma -
Penn Foster High School
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