Jeshua Pearson
East Saint Louis,IL
Summary
Dynamic and results-driven professional with extensive experience in business administration and social media. Proven track record in streamlining operations, enhancing efficiency, and driving organizational success through strategic planning and effective execution. Adept at leveraging social media platforms to build brand awareness, engage audiences, and foster community growth. Posses strong analytical communication, and project management skills, with a keen eye for detail and a commitment to delivering excellence in all tasks.
Overview
4
4
years of professional experience
Work History
Associate Account Executive
Ignite Promotions
04.2024 - 05.2024
- Exceeded quarterly sales targets by consistently pursuing new business opportunities and expanding existing accounts.
- Increased revenue by identifying upsell opportunities and presenting tailored solutions to clients.
- Served primary point of contact for clients, addressing concerns promptly and professionally.
- Achieved a increase in sales volume by upselling additional products and services to existing clients
- Received a positive and a client satisfaction score of 4.8/5 enhancing the company's reputation
- Identified and pursued new market opportunities, resulting in a increase in sales.
Business Administrative Assistant
Wells Fargo
01.2023 - 03.2024
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Contributed to the development of company-wide policies and procedures, promoting a cohesive work environment.
- Handled an average of 50 customer inquiries per day, achieving a 95% first contact resolution rate
- Increased customer satisfaction scores by 20% through effective communication and timely resolution of inquiries
- Reduced time spent on routine tasks by 20% through the introduction of automation tools and techniques.
Marketing Development Coordinator
Abstrakt Marketing
07.2022 - 10.2022
- Generated new leads by organizing and participating in industry trade shows and events.
- Established partnerships with industry influencers, expanding the company''s reach and visibility in target markets.
- Collaborated with creative teams to produce high-quality promotional materials that resonated with target audiences.
- Enhanced customer satisfaction scores by 10% through targeted follow-ip campaigns and personalized communication
- Implemented a customer loyalty program that improved customer retention by 20% and increased repeat purchase rates by 15%
- Conducted comprehensive market research, providing insights that led to a 15% improvement in targeting and segmentation
Production Assistant Intern
Stl Tv
01.2020 - 11.2021
- Worked with camera operators and photography team to optimize equipment and effects choices.
- Monitored production operations for quality and compliance with standards.
- Sorted, organized and maintained files.
- Provided technical support during live broadcasts, resolving 95% of issues within 5 minutes to prevent broadcast interruptions
- Assisted in the setup and breakdown of equipment for over 20 shoots, ensuring all equipment was handled and stored properly.
- Assisted in the production of audience polls and Q&A sessions, boosting live show engagement by 20%
Marketing and Social Media Coordinator Intern
Find Your ID NYC
01.2020 - 09.2021
- Prioritized numerous activities by continually updating information, controlling scheduling and corresponding with contacts via phone and email.
- Increased brand awareness by developing and implementing targeted marketing campaigns.
- Analyzed data from various digital platforms, identifying trends and adjusting marketing efforts accordingly for better results.
- Boosted company's Instagram engagement rate by 25% through interactive content and regular posting
- Grew company's Instagram page likes by 20% using targeting ads and engaging posts
- Increased the Instagram followers by 25% (from 1,000 to 1,250) within the first six months as an intern through consistent and engaging content.
Education
Bachelor Of Arts - Mass Communications
Southern Illinois University Edwardsville
Edwardsville, IL12.2021
Skills
- Business Administration
- Social Media Strategy and Management
- Strategic Planning and Execution
- Brand Development and Management
- Project Management
- Analytical and Problem Solving Abilities
- Strong Communication and Interpersonal Skills
- Time Management and Organizational Efficiency
- Public Speaking
- Relationship building and managment
Accomplishments
- Promoted to Director of Public Relations for Collegiate 100 after only one year for exceptional performance.
- Successfully managed communication during a campus crisis, maintaining transparency and trust, and reducing negative media impact by 50%
- Organized and promoted events, including guest lectures and alumni gatherings boosting attendance by 25%.
Timeline
Associate Account Executive
Ignite Promotions
04.2024 - 05.2024
Business Administrative Assistant
Wells Fargo
01.2023 - 03.2024
Marketing Development Coordinator
Abstrakt Marketing
07.2022 - 10.2022
Production Assistant Intern
Stl Tv
01.2020 - 11.2021
Marketing and Social Media Coordinator Intern
Find Your ID NYC
01.2020 - 09.2021
Bachelor Of Arts - Mass Communications
Southern Illinois University Edwardsville
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