jesi Clagett
Buckeye Lake,OH
Summary
Dynamic Package Handler Trainer at FedEx with a proven track record in enhancing employee retention and safety awareness. Skilled in material handling and effective communication, I foster professional growth through tailored training programs, significantly reducing workplace injuries and streamlining processes for improved productivity. Committed to excellence and teamwork in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Package Handler Trainer
FedEx
08.2022 - Current
- Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
- Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
- Collaborated with management to address specific skill gaps and tailor training programs accordingly.
- Increased employee retention, providing consistent feedback and constructive criticism during one-on-one coaching sessions.
- Evaluated employee progress through ongoing assessments, adjusting teaching methods as needed for optimal results.
- Provided ongoing support and guidance to fellow trainers as needed, sharing insights gained through experience in order to enhance overall training quality across the department.
- Promoted continuous learning among staff members, encouraging them to seek out opportunities for professional development both internally and externally.
- Established performance benchmarks based on company standards, monitoring employee progress towards meeting these goals consistently.
- Reduced workplace injuries with thorough safety training and regular reinforcement of safe work practices.
- Streamlined workflow processes for improved productivity by identifying areas of improvement in package handling procedures.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Loaded and unloaded items from production line.
- Sorted and stacked finished items.
- Loaded items onto conveyor belts and pallets.
- Inspected items for defects and damage.
- Placed items into bags, boxes or other containers.
- Utilized adhesive labels and other materials to package items.
- Re-packaged damaged or incorrectly packaged items.
- Labeled containers, container tags or products.
- Weighed packaged items to calculate total weight.
- Secured items for storage or shipment.
Warehouse Worker
Amazon
09.2021 - 12.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Line Cook
Big Jim's
06.2019 - 08.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Grilled meats and seafood to customer specifications.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
- Assisted in inventory management by accurately tracking supplies and placing orders as needed.
- Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
- Assisted in training of new line cooks, ensuring they met kitchen's high standards quickly.
- Maintained high standards of food safety and hygiene, surpassing health inspection requirements.
- Enhanced kitchen efficiency by maintaining clean and organized workstation.
- Increased repeat customer numbers with consistent high-quality meal preparation.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed health, safety and sanitation guidelines while preparing and serving food.
Skills
- Warehouse navigation
- Pallet jack operation
- Loading and unloading
- Order picking
- Safety awareness
- Label reading
- Package sorting
- Warehouse safety
- Product organization
- Barcode scanners
- Material handling
- Labeling
- Product packaging
- Product sorting
- Food safety regulations
- Fragile item handling
- Box building
- Safety protocols
- Hand-eye coordination
- Physical stamina
- Inventory management
- Temperature control
- Reading comprehension
- Weighing and measuring
- Package processing equipment
- Barcode scanning
- Material sort
- Scanner systems
- Product information documentation
- Workstation organization
- Problem-solving
- Decision-making
- OSHA compliance
- Word processing
- Packing optimization
- Tagging and labeling
- Shipping procedures
- Materials handling
- Dock maintenance
- Deadline management
- HACCP certification
- Willingness to learn
- Teamwork
- Teamwork and collaboration
- Time management
- Work well under pressure
- Attention to detail
- Flexible and adaptable
- Problem-solving abilities
- Cleaning and sanitizing
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Clear communication
- Reliable and punctual
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Heavy lifting
Timeline
Package Handler Trainer
FedEx
08.2022 - Current
Warehouse Worker
Amazon
09.2021 - 12.2021
Line Cook
Big Jim's
06.2019 - 08.2021
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