Jesia Gomez
Christiansburg,VA
Summary
Proactive Stocker, Cleaner, and Housekeeper with extensive experience in merchandise stocking, customer service, and maintaining cleanliness. Demonstrated ability to optimize workflows, enhance team productivity, and ensure safety. Efficient restocking, and effective communication, bringing reliability and attention to detail to every task.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Stocker
Dollar General
08.2023 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
- Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
- Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
Cleaner
J and J Cleaning Services (Self-employed)
04.2015 - Current
- Developed a strong rapport with staff members through effective communication and leadership skills.
- Communicated effectively with clients to identify needs, gather feedback, and provide regular updates on project status.
- Enhanced team productivity by efficiently allocating tasks and closely monitoring progress.
- Facilitated smooth workflows by proactively identifying potential issues and implementing corrective measures.
- Promoted safety awareness among the workforce, leading to reduced incidents and accidents on site.
- Coordinated project resources, ensuring timely completion of tasks while maintaining high-quality standards.
- Collaborated with cross-functional teams to devise innovative solutions for complex challenges faced during project execution.
- Increased client satisfaction rates by consistently delivering exceptional service in line with their expectations.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Fostered safer work environment by promptly addressing spills and potential hazards.
Housekeeper
Holiday Inn
02.2015 - 02.2016
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Education
GED -
New River Community College
Christiansburg, VA03.2023
Skills
- Willing to Learn
- Dependable and Responsible
- Friendly and Personable
- Punctual and Reliable
- Customer Service
- Professional Appearance
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Attention to Detail
Certification
- [ DBHDS Peer Recovery] Training - [72 hours]
Timeline
Stocker
Dollar General
08.2023 - Current
Cleaner
J and J Cleaning Services (Self-employed)
04.2015 - Current
Housekeeper
Holiday Inn
02.2015 - 02.2016
GED -
New River Community College