Jesica Brown
Portland,OR
Summary
Operations-focused professional bringing hands-on experience in sanitation, data entry, appointment scheduling, and customer support. Known for following OSHA and HIPAA requirements, handling cash accurately, and keeping work areas organized, safe, and ready for patients, clients, and staff.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Cleaning Attendant
Providence Medical Center
Portland, OR
04.2022 - Current
- Thoroughly cleaned and disinfected all surfaces throughout several hospital areas, ensuring compliance with COVID and OSHA regulations for safety and infection control.
- Ensured proper disposal of trash to uphold sanitation standards. and clean restrooms daily, maintaining high sanitation standards in patient and staff areas.
- Used appropriate cleaning chemicals and documented work assignments in multiple computer programs, supporting compliance and record accuracy.
- Coordinated with team members using Viscera communication device, improving team collaboration and task management.
Front Desk Administrative Assistant
BarkZone
Portland, OR
05.2018 - 02.2022
- Answered incoming phone calls, checked voicemail, and responded to emails to ensure timely and professional client communication.
- Scheduled appointments, processed cash and credit/debit payments, and balanced cash drawer at end of shift, maintaining accurate financial records.
- Created invoices using QuickBooks and entered new client information into Pet Exec, streamlining data entry and client onboarding processes.
- Facilitated onboarding for new employees to promote effective team integration and foster client relationships.
Dog Handler
Barkzone
Hillsboro, OR
05.2018 - 10.2020
- Supervised play time to prevent fights, promoting a safe and positive atmosphere for all dogs.
- Supervised dogs, fed and administered medication, and cleaned kennels and bedding to enhance animal health and ensure facility cleanliness.
- Answered phones, scheduled appointments, and evaluated behavior of new incoming dogs to facilitate safe integration into play groups.
- Scrubbed and cleaned floors in designated areas to uphold sanitation and hygiene standards.
Cashier
City Center Parking
Portland, OR
08.2018 - 02.2019
- Processed parking payments with accuracy, ensuring secure transactions and enhancing customer satisfaction.
- Processed parking payments and issued receipts for City Center Parking customers.
- Verified parking tickets and validated vehicle entries at garage gates.
- Reconciled cash drawer and balanced daily transaction records.
Inventory Associate
Schmidts naturals
Portland, OR
08.2017 - 12.2017
- Received, inspected, and stocked natural product inventory for Schmidts Naturals operations
- Picked, packed, and labeled inventory for shipment to retail and distribution partners
- Monitored stock levels and replenished materials across warehouse and production areas
- Counted items in warehouse and entered data to ensure accuracy in stock management and optimize workflow.
Paralegal
Laurie Bender Law
Portland, OR
05.2017 - 08.2017
- Organized and scanned documents to enhance case management and improve recordkeeping for legal proceedings.
House Cleaner
White lotus cleaning service
Hillsboro, OR
05.2017 - 08.2017
- Cleaned kitchens, bathrooms, and living spaces for residential cleaning clients.
- Dusted, vacuumed, scrubbed toilets, showers, bathtubs, and sinks, disinfecting all surfaces to ensure exceptional cleanliness for clients.
- Mopped floors and removed trash, maintaining a sanitary and organized environment that enhanced client satisfaction.
- Dusted surfaces, baseboards, and furniture following White Lotus Cleaning Service standards.
- Vacuumed carpets and mopped floors using approved cleaning tools and supplies.
Barista
State of Oregon
Albany, OR
01.2009 - 12.2016
- Brewed coffee and tea, filled containers with requested beverages, and balanced cash register receipts to ensure accurate transactions.
- Prepared coffee beverages for Oregon state employees and visitors
- Operated espresso machines and brewing equipment during daily service
- Replenished beverage supplies to maintain service readiness at the facility. and maintained beverage stations for state facility operations
- Monitored inventory levels to ensure adequate supplies for daily operations. of items to support efficient supply management and prevent shortages.
Floor Care Worker
State of Oregon
Wilsonville, OR
01.2016 - 08.2016
- Stripped, sealed, finished, and polished floors, improving appearance and extending durability of facility surfaces.
- Executed procedures for chemical cleaners and power equipment to safeguard floor integrity and promote safety.
- Cleaned building floors through sweeping, mopping, and scrubbing, ensuring a safe and sanitary environment for occupants.
Laser Engraver
State of Oregon
Wilsonville, OR
09.2015 - 03.2016
- Calculated dimensions of lettering, designs, or patterns for engraving, ensuring accuracy in final products.
- Inspected engravings for quality of cut, burrs, and rough spots, ensuring adherence to high quality standards.
- Set up machines and adjusted cutting tools to pattern starting points, ensuring precise engraving process.
Janitor
State of Oregon
Wilsonville, OR
01.2013 - 09.2015
- Swept, mopped, scrubbed, and vacuumed building floors to ensure cleanliness throughout the facility.
- Emptied trash and gathered waste to maintain a sanitary and organized environment.
- Followed safety procedures for chemical cleaners and power equipment to protect floors and ensure compliance.
Education
Diploma - Insurance billing & coding specialist
Herzing University
Milwaukee, WI10-2026
Diploma - Office Technology
Linn Benton Community College
Albany, OR01-2011
High school (Diploma) -
Robert S. Farrell High School
Salem, OR01-2007
Skills
- Infection control
- Sanitation practices
- Safety compliance
- Quality control
- Data entry
- Microsoft office
- Appointment scheduling
- Customer service
- Attention to detail
- Multitasking
- Reliability and punctuality
Certification
- CADD (February 2015)
- Learned all aspects of computer aided design and drafting. Learned 2D and 3D material. Know how to make blue prints
- Office technology skills (April 2011)
- One year certificate program that taught all Microsoft Office material ie. Word, Excel, Powerpoint.
- Food Handler Certification (August 2026 )
Timeline
Cleaning Attendant
Providence Medical Center
04.2022 - Current
Cashier
City Center Parking
08.2018 - 02.2019
Front Desk Administrative Assistant
BarkZone
05.2018 - 02.2022
Dog Handler
Barkzone
05.2018 - 10.2020
Inventory Associate
Schmidts naturals
08.2017 - 12.2017
Paralegal
Laurie Bender Law
05.2017 - 08.2017
House Cleaner
White lotus cleaning service
05.2017 - 08.2017
Floor Care Worker
State of Oregon
01.2016 - 08.2016
Laser Engraver
State of Oregon
09.2015 - 03.2016
Janitor
State of Oregon
01.2013 - 09.2015
Barista
State of Oregon
01.2009 - 12.2016
Diploma - Insurance billing & coding specialist
Herzing University
Diploma - Office Technology
Linn Benton Community College
High school (Diploma) -
Robert S. Farrell High School