Jesica Corser
Newville,PA
Summary
To seek a position where my skills will be utilized and room for growth within the company.
Overview
9
9
years of professional experience
Work History
Client Experience Specialist
Coldwell Banker Realty
Baltimore, MD
10.2024 - Current
- Submitted paperwork electronically through online portals when necessary for faster processing times.
- Organized and tracked all transactions from contract to close of escrow.
- Reviewed contracts for accuracy prior to submission.
- Processed payments received from clients according to established procedures.
- Communicated effectively with buyers and sellers, lenders, attorneys, title companies and other parties involved in the transaction process.
- Reviewed and verified all closing documents for accuracy prior to submission.
- Provided administrative support to real estate agents, including scheduling, filing, and data entry.
Field Administration Coordinator
Coldwell Banker Realty
Baltimore, MD
11.2023 - 10.2024
- Prepared presentations using PowerPoint or other software programs as required.
- Performed annual performance reviews and performance management as needed
- Coordinated and scheduled Team Meetings
- Created reports summarizing activities performed by Sales Support Admins regularly.
- Oversee multiple offices in the Baltimore Region
- Pitched in to help with office tasks during busy periods and staff absences.
- Determined staffing requirements, interviewing, hiring and training new employees.
- Manage vacation requests, Review and approve timecards
- Meet with BVP's and schedule meetings to review Sales Support Admin performance
Sales Support Administrator
Coldwell Banker Real Estate LLC
Baltimore, MD
07.2022 - 11.2023
- Oversaw the sales support team with projects, implementation of methods to improve efficiency, and service levels.
- Reviewed employee’s work to check for accuracy, quality, and that the standard operating procedures that were in place are being followed.
- Aided in developing and implementing various recruiting strategies to meet the staffing needs of the company.
- Facilitated getting the new hirers comfortable and ready to take on their new positions in the company, this included making sure they have all the office supplies needed and attended to any needs.
- Managing my time wisely so that all my tasks for the day would be completed by the deadline and triaging any issues that may come up during that time.
- Overseeing the social media pages to add content and answer any questions that may be asked from potential clients.
Post-Closing Specialist
Legacy Settlement Services
Baltimore, Maryland
10.2018 - 04.2022
- Prepared final loan documents and other mortgage-closing packages for conventional, government, and home equity loans
- Maintained the company's reputation by providing confidential, expert services to customers
- Collected closing figures, input closing information, and generated loan documentation
- Assisted team members and managers with tasks to maintain productivity and meet project milestones
- Completed all required paperwork within anticipated time frames.
Corporate Administrative Assistant
Hatzel & Buehler, Inc
Baltimore, MD
06.2016 - 10.2018
- Addressed any concerns or issues that came up in a timely manner.
- Maintained the incoming and outgoing mail.
- Oversaw the company calendar to schedule and organize meetings.
- Preparation of financial statements, reports, invoices, and any other needed documentation.
- Aiding in making sure all the employees had the needed office supplies and tools to do their jobs.
High School Diploma, Kenwood High School
Education
High School Diploma -
Kenwood High School
Baltimore, MD04.2011
Skills
- Sales Presentations
- Relationship Building
- Performance Management
- Staff Scheduling
- Team Leadership
- Microsoft Office
- Time Management
- Meeting Planning
- Verbal and Written Communication
- Supervision and training
References
References Available Upon Request
Timeline
Client Experience Specialist
Coldwell Banker Realty
10.2024 - Current
Field Administration Coordinator
Coldwell Banker Realty
11.2023 - 10.2024
Sales Support Administrator
Coldwell Banker Real Estate LLC
07.2022 - 11.2023
Post-Closing Specialist
Legacy Settlement Services
10.2018 - 04.2022
Corporate Administrative Assistant
Hatzel & Buehler, Inc
06.2016 - 10.2018
High School Diploma, Kenwood High School
High School Diploma -
Kenwood High School
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