Jesica Kusser
New Underwood
Summary
Compassionate care provider with extensive experience in supporting individuals through daily living activities and crisis intervention. Known for effective time management and attention to detail, dedicated to enhancing the quality of life for clients. Committed to fostering independence and personal growth while maintaining meticulous documentation of care progress.
Skilled in providing personalized care, communication, and problem-solving. Known for flexibility and reliability, adapting to changing needs seamlessly.
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
DSP
Black Hills Works
Rapid City, SD
02.2024 - 04.2026
- Assisted individuals with daily living skills, promoting independence and personal growth.
- Maintained clean, safe, and well-organized participant environment.
- Documented progress notes thoroughly to track participant achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for participants.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Transported clients to medical and dental appointments to provide support.
- Administered medication under supervision, ensuring adherence to healthcare plans.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
CNA
Good Samaritan Society/ Sanford
New Underwood, SD
08.2010 - 02.2024
- Delivered compassionate care to residents, prioritizing comfort and safety.
- Facilitated daily living activities, including bathing and grooming, while ensuring proper meal monitoring.
- Oversaw monitoring of vital signs and communicated changes to nursing staff without delay.
- Ensured precise documentation of patient care and observations within electronic health records.
- Facilitated training for new CNAs on safety protocols, procedures, and best practices in resident care.
- Established and enforced infection control protocols to ensure optimal facility hygiene standards.
- Championed resident advocacy initiatives to enhance quality of life through dedicated support.
- Ensured confidentiality of patient information in compliance with HIPAA guidelines while facilitating effective communication with team members regarding critical updates.
- Facilitated prompt responses to call lights, addressing patient needs efficiently.
- Engaged in continuous education to enhance nursing care practices.
Education
CNA - Nursing
Southeast Technical Institute
Sioux Falls, SD05-2010
Skills
- Effective time management
- First aid expertise
- Behavioral intervention strategies
- Client support
Timeline
DSP
Black Hills Works
02.2024 - 04.2026
CNA
Good Samaritan Society/ Sanford
08.2010 - 02.2024
CNA - Nursing
Southeast Technical Institute