Jesicelina Nelson
Verona,Pennsylvania
Summary
Family Nurse Practitioner experienced in patient care across the lifespan, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination. Quality-focused and efficiency-driven leader, seeking a growth position in a healthcare organization. Currently completing MSN studies, with Certification expected by year-end 2025.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Registered Nurse
Concordia of Monroeville
03.2023 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Authorization Manager
Interim HealthCare of Pittsburgh Inc.
01.2021 - 04.2023
- Collaborated with healthcare providers to ensure proper documentation for successful authorizations.
- Increased efficiency of the authorization process with effective communication among multidisciplinary teams.
- Streamlined workflow processes for faster turnaround times, using data-driven approaches and continuous improvement techniques.
- Achieved higher accuracy rates in authorizations, utilizing attention to detail and organizational skills.
- Streamlined insurance authorization processes by implementing efficient workflow strategies.
Adult Service Manager
Interim HealthCare of Pittsburgh,Inc.
01.2017 - 01.2021
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
Pediatric Home Care RN Supervisor
Interim HealthCare of Pittsburgh, Inc
01.2007 - 01.2017
- Conducted thorough assessments of vital signs, pain levels, and nutritional status for accurate monitoring of patient progress over time.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Reduced hospital readmission rates by closely monitoring patients'' health status and promptly addressing concerns or changes in condition.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Advocated for patients'' needs by collaborating with social workers, therapists, and other healthcare professionals to address barriers to care.
- Educated patients and their families on disease management strategies, promoting self-care and improving overall health literacy.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Clinical Nurse Leader
Children's Hospital of Pittsburgh
06.2002 - 06.2007
- Enhanced patient care by implementing evidence-based clinical practices and protocols.
- Utilized advanced assessment skills to identify subtle changes in patients'' conditions that warranted intervention or escalation of care strategies.
- Contributed to hospital-wide performance improvement projects by identifying areas where nursing care could be enhanced and suggesting solutions for implementation.
- Coordinated discharge planning efforts to ensure seamless transitions to home or other care settings for patients.
Personal Care Technician
Children's Hospital of Pittsburgh
06.2000 - 06.2002
- Assisted patients with activities of daily living, promoting independence and dignity.
- Prevented infections and maintained proper hygiene standards by following strict protocols in handling patient care equipment and laundry.
- Communicated effectively with patients, families, and healthcare team members to ensure seamless coordination of care efforts across all parties involved.
- Managed supplies inventory effectively, restocking items when needed while minimizing waste in the workplace environment.
Education
Master of Science in Nursing - Family Nurse Practitioner
Duquesne University
Pittsburgh, PA12-2025
Associates Degree - Biblical Studies
Zion Theological Institute
McKeesport, PA10-2020
Bachelor of Science in Nursing - Nursing
University of Pittsburgh
Pittsburgh, PA04-2002
Skills
- Patient Care
- Medical Diagnostics
- Chronic Disease Management
- Clinical Assessments
- Team Leadership
- Patient Education
- Workflow Optimization
- Healthcare Technology
- Joint injections
- Medical office procedures
- Customer service
- Active listening
Certification
- Certified Registered Nurse Practitioner (pending, American Academy of Nurse Practitioners Certification Board)
- Registered Nurse (Pennsylvania License #RN539327)
Affiliations
- Pennsylvania Coalition of Nurse Practitioner
- National Black Nurses Association
Timeline
Registered Nurse
Concordia of Monroeville
03.2023 - Current
Authorization Manager
Interim HealthCare of Pittsburgh Inc.
01.2021 - 04.2023
Adult Service Manager
Interim HealthCare of Pittsburgh,Inc.
01.2017 - 01.2021
Pediatric Home Care RN Supervisor
Interim HealthCare of Pittsburgh, Inc
01.2007 - 01.2017
Clinical Nurse Leader
Children's Hospital of Pittsburgh
06.2002 - 06.2007
Personal Care Technician
Children's Hospital of Pittsburgh
06.2000 - 06.2002
Master of Science in Nursing - Family Nurse Practitioner
Duquesne University
Associates Degree - Biblical Studies
Zion Theological Institute
Bachelor of Science in Nursing - Nursing
University of Pittsburgh
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