Jesika Capps
Achille ,OK
Summary
Proactive and results-driven professional with experience as a Restaurant Hostess at Texas Roadhouse Restaurant. Excelled in customer service and multitasking, effectively managing reservations and resolving guest complaints to enhance dining experiences. Demonstrated strong active learning ability, ensuring continuous improvement in guest satisfaction.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Texas Roadhouse Restaurant
08.2022 - 03.2023
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Education
12th Grade -
Oklahoma Connections Acad High School
Bartlesville, OKSkills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
Timeline
Restaurant Hostess
Texas Roadhouse Restaurant
08.2022 - 03.2023
12th Grade -
Oklahoma Connections Acad High School
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