Jesika Gatdula
Sacramento,CA
Summary
As an ambitious and passionate individual, I strive to excel through communication and teamwork to leverage my expertise in outstanding service. Organized, dependable, and successful at managing multiple priorities with a positive attitude. I am willing to take on added responsibilities to meet team goals and contribute to an environment that fosters growth and the betterment of all involved.
Overview
12
12
years of professional experience
Work History
Hybrid Remote Office Assistant
Ullrich Law & Real Estate
01.2012 - Current
- Managed phone calls and email correspondence, serving as a primary point of contact for clients, law offices, county agencies, and legal professionals. Demonstrated communication skills and coordinated interaction, fostering productive relationships and ensuring ease of information exchange.
- Performed work according to project schedules and established quality standards.
- Handled administrative duties, filing, and errands.
- Spearheaded the digitization of case file paperwork, transitioning the company from an analog filing system to a digital one.
- Maintained a pristine and organized environment, promoting professionalism.
- Conducted regular inventory assessments of supplies, optimizing resource management.
- Efficiently filed and organized incoming mail for quick retrieval and reference.
Billing Coordinator
Jezek & Associates, Inc. Set Design
01.2022 - 08.2023
- Developed detailed billing spreadsheets using Google Sheets with cost breakdowns of expenses for submission to producers. These spreadsheets served as crucial documentation for invoicing and ensured prompt and accurate payment processing for completed projects.
- Reviewed and finalized vendor and contractor invoices, ensuring accuracy and completeness.
- Tracked purchase receipts, maintaining an organized record of transactions.
- Strengthened communication skills through regular interactions with others, establishing positive relationships with employees and vendors.
Administrative & Creative Services Coordinator
Beezoo Production Catering
01.2021 - 12.2021
- Managed inventory as a Buyer for various supplies needed throughout the establishment, optimizing stock levels and procurement.
- Coordinated a dynamic and unpredictable catering schedule with precision, managing caterer shifts through Airtable software.
- Helped review employee hours and track reimbursements, compiling this information via spreadsheet to submit to payroll each pay period.
- Contributed creatively to brand photoshoots and social media posts, driving brand recognition and engagement.
Senior Staff
Donut Friend DTLA
09.2019 - 03.2020
- Achieved promotion to Senior Staff within one month, showcasing strong leadership and performance.
- Curated an aesthetically pleasing display of donuts to attract and retain customers.
- Mentored, trained, and delegated tasks to staff and worked with management to implement proper division of responsibilities.
- Managed a high volume and fast-paced environment of over 500 patrons daily with professionalism and courtesy.
- Executed front-of-house duties, including welcoming guests, fulfilling in-house and online orders, replenishing supplies, and maintaining a clean and organized workspace.
Barista/Baker
Coffee Depot
02.2017 - 06.2019
- Consistently followed company recipes to produce high-quality scones and cinnamon rolls from scratch
- Prepared a variety of beverages, including smoothies, iced and hot coffee/teas, and warmed food items
- Effectively managed a daily influx of over 200 customers, often working independently and maintaining high standards of service
- Successfully handled both drive-thru and walk-up window operations simultaneously, showcasing strong multitasking skills.
- Analyzed customer preferences to design and create tailored products.
- Answered customer questions about products and services and promoted key items.
- Resolved customer concerns with positive approach and constructive strategies.
Skills
- Exceptional customer service and interpersonal communication
- Detail-oriented with a strong commitment to cleanliness
- Proficient in data organization and management
- Customer Satisfaction
- Social Perceptiveness
- Leadership, team collaboration, and mentoring abilities
- Creative problem-solving and ideation
- Efficient task execution
Timeline
Billing Coordinator
Jezek & Associates, Inc. Set Design
01.2022 - 08.2023
Administrative & Creative Services Coordinator
Beezoo Production Catering
01.2021 - 12.2021
Senior Staff
Donut Friend DTLA
09.2019 - 03.2020
Barista/Baker
Coffee Depot
02.2017 - 06.2019
Hybrid Remote Office Assistant
Ullrich Law & Real Estate
01.2012 - Current
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