Jesikah Newton
Texarkana,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Offers expertise in property accountability, logistics, and supply management.
Overview
10
10
years of professional experience
Work History
Associate
Lowes Home Improvment
12.2021 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
- Trained and mentored junior staff on customer service strategies and techniques.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Maintained relationships with customers to maximize sales opportunities.
Front Desk Receptionist
IHG Army Hotels
05.2017 - 05.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
- Completed all tasks in compliance with company policies and procedures.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Handled assignments independently with good judgement and critical thinking skills.
Petroleum Laboratory Specialist
US Army
06.2013 - 03.2017
- Efficiently organized and maintained equipment to keep laboratory productive and safe.
- Restocked laboratory work stations and sterilized surfaces to maintain readiness for any project requirement.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Associate of General Studies -
Texarkana College
Texarkana, TX07.2023
Skills
- Practice Management
- Process Improvement
- Production Support
- Investment Product Sales
- Cash Handling
- Supervising Experience
- Leadership
Timeline
Associate
Lowes Home Improvment
12.2021 - Current
Front Desk Receptionist
IHG Army Hotels
05.2017 - 05.2018
Petroleum Laboratory Specialist
US Army
06.2013 - 03.2017
Associate of General Studies -
Texarkana College
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