Jeslie Ramirez
Prospect Park
Summary
Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.
Overview
11
11
years of professional experience
Work History
Associate Manufacturing Technician
Euroimmun
Mountain Lakes, NJ
09.2023 - 12.2024
- Maintained a safe work environment by enforcing safety protocols and conducting routine inspections.
- Troubleshot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
- Made sure that products were produced on time and are of good quality.
- Increased overall productivity by training new technicians and providing ongoing support to team members.
- Recorded and documented all maintenance activities in accordance with company policies and procedures.
Surgical Scheduler
Bergen Passaic Surgery Center- SCA Health
Fair Lawn, NJ
08.2020 - 09.2023
- Company Overview: Premier ambulatory surgical facility dedicated to providing the highest quality of ophthalmic care in a comfortable, private, and patient friendly atmosphere
- Surgical scheduler for 40+ Ophthalmologic Surgeons
- Handle all paperwork and ensure we have everything needed for the patient to have their surgery
- Enter patient data into the system
- Work with offices to collect all necessary paperwork
- Follow up for medical clearances and signed consents
- Greet and register patients
- Reviewing charts to make sure all paperwork is complete and signed
- Premier ambulatory surgical facility dedicated to providing the highest quality of ophthalmic care in a comfortable, private, and patient friendly atmosphere
Office Technician
Greenspan Family Eyecare
Parsippany, NJ
01.2018 - 07.2020
- Company Overview: Leading facility dedicated to providing the most comprehensive eye exams to patients throughout Morris County
- Registering patients as well as checking in and out
- Putting patients through pre testing and then seating them with the doctor
- Insurance verification
- Leading facility dedicated to providing the most comprehensive eye exams to patients throughout Morris County
Front Desk Receptionist
Affiliated Foot & Ankle Specialist
Clifton, NJ
01.2014 - 01.2018
- Company Overview: New Jersey's premier healthcare choice providing both non-surgical and surgical options for foot and ankle conditions
- Oversee the front desk, checking patients in and out as well as scheduling initial and follow up appointments
- Schedule surgeries as well as handling insurance verifications and authorizations
- New Jersey's premier healthcare choice providing both non-surgical and surgical options for foot and ankle conditions
Education
High School Diploma -
Manchester Regional HS
Associate of Applied Science - Nursing
Passaic County Community College
Paterson, NJ12-2026
Skills
- EMR
- Microsoft Systems
- Word
- Excel
- Powerpoint
- Ability to type 50 plus WPM
- Medical Insurance knowledge
- Medical Records
- Medical Terminology
- HIPAA
- Safety protocols
Languages
English
Spanish
Native or Bilingual
Timeline
Associate Manufacturing Technician
Euroimmun
09.2023 - 12.2024
Surgical Scheduler
Bergen Passaic Surgery Center- SCA Health
08.2020 - 09.2023
Office Technician
Greenspan Family Eyecare
01.2018 - 07.2020
Front Desk Receptionist
Affiliated Foot & Ankle Specialist
01.2014 - 01.2018
High School Diploma -
Manchester Regional HS
Associate of Applied Science - Nursing
Passaic County Community College