Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jess Avelino Flores

Chico,CA

Summary

Level-headed professional with extensive experience helping clients while driven to prioritize individual needs with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Dependable employee effective at prioritizing tasks and meeting deadlines. Valued as dedicated to expanding knowledge and responsibilities.

Overview

22
22
years of professional experience

Work History

Caregiver

IHSS In Home Support Services
05.2016 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Ran errands, managed laundry, arranged doctor's appointments, medication refills, physical therapy, medical supplies, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, tube feedings, meal preparation, respiratory treatments and medication.
  • Performed housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Licensed Insurance Agent

Nevin and Witt
02.2012 - 05.2012
  • Calculated quotes and educated potential clients on insurance options.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
  • Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.

Shift Leader

Peet's Coffee
03.2003 - 12.2011
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Maintained inventory, store ordering, customer service, customer interaction.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies, banking.

Education

Bachelor of Arts - History

CSULA
Los Angeles, CA
06-2009

Skills

  • Time management
  • Attention to detail
  • Solution based approach to problem-solving
  • Respectful and compassionate

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Caregiver

IHSS In Home Support Services
05.2016 - Current

Licensed Insurance Agent

Nevin and Witt
02.2012 - 05.2012

Shift Leader

Peet's Coffee
03.2003 - 12.2011

Bachelor of Arts - History

CSULA

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